Dell 1908fpt VGA monitor has max resolution of 1280 x 768

Bug #1376017 reported by jbniyons on 2014-09-30
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Medium
Unassigned

Bug Description

My Dell 1908fpt monitor connected via VGA has a max resolution of 1280 x 768.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Sep 30 23:27:42 2014
DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
GraphicsCard:
 Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3039]
InstallationDate: Installed on 2014-09-25 (5 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
dmi.bios.date: 08/20/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 2RKT54AUS
dmi.board.name: LENOVO
dmi.chassis.vendor: LENOVO
dmi.chassis.version: NONE
dmi.modalias: dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
dmi.product.name: 6071BFG
dmi.product.version: ThinkCentre M57
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Sep 30 23:11:48 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.1

jbniyons (macolline) wrote :
tags: added: bios-outdated-2rkt64a
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Download full text (4.7 KiB)

Dear Christopher,

Thank your feedback to my issue. I have updated the BIOS and restarted the
machine but nothing happens. I launched the command sudo dmidecode -s
bios-version && sudo dmidecode -s bios-release-date and below is the output:

2RKT64BUS
01/08/2014

Thank you for your help.

Jean-Baptiste

2015-02-23 2:14 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, thank you for reporting this and helping make Ubuntu better.
> As per http://support.lenovo.com/us/en/products/desktops-and-all-in-
> ones/thinkcentre-m-series-desktops/thinkcentre-m57 an update to your
> computer's buggy and outdated BIOS is available (2RKT64A). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status New.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-2rkt64a
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash ...

Read more...

jbniyons, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-2rkt64a
removed: bios-outdated-2rkt64a
Changed in xorg (Ubuntu):
importance: Low → Medium
Download full text (3.6 KiB)

Dear Christopher,

I downloaded the image and launched it on Live DVD. The difference is that I can see the Intel drivers in additional software options. I checked to use the driver but nothing changed (maybe because it's live dvd?).

Please advise.

Jean-Baptiste

> Le 23 févr. 2015 à 23:37, "Christopher M. Penalver" <email address hidden> a écrit :
>
> jbniyons, could you please test for this via http://cdimage.ubuntu.com
> /daily-live/current/ and advise to the results?
>
> ** Tags removed: bios-outdated-2rkt64a
> ** Tags added: latest-bios-2rkt64a
>
> ** Changed in: xorg (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias: dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xser...

Read more...

Download full text (3.5 KiB)

Dear Christopher,

The monitor is connected to VGA. The resolution cannot be adjusted (only
1280 x 768 and lower).

Thanks.

Jean-Baptiste

2015-02-24 9:58 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, just to clarify, the monitor is connected by which connection
> type (ex. vga, dvi, etc.)?
>
> Also, when in the live environment, nothing showed up in Displays as a
> monitor, or its resolution is not adjustable?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias:
> dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.910-0ubuntu1.1
> vers...

Read more...

tags: added: vivid
Download full text (3.3 KiB)

Dear Christopher,

My monitor is dell 1908fpt

thanks.

Jean-Baptiste

2015-02-24 11:06 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, what is the manufacturer and model of the monitor?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias:
> dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.910-0ubuntu1.1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.10-1ubuntu2
> xserver.bootTime: Tue Sep 30 23:11:48 2014
> xserver.configfile: default
> xserver.errors:
>
> xserver.logfile: /var/log/Xorg.0.log
> xserve...

Read more...

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
description: updated
Changed in xorg (Ubuntu):
status: Expired → Triaged
summary: - monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
+ Dell 1908fpt VGA monitor has max resolution of 1280 x 768
tags: removed: vivid
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