Dell 1908fpt VGA monitor has max resolution of 1280 x 768

Bug #1376017 reported by jbniyons
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My Dell 1908fpt monitor connected via VGA has a max resolution of 1280 x 768.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Sep 30 23:27:42 2014
DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
GraphicsCard:
 Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3039]
InstallationDate: Installed on 2014-09-25 (5 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
dmi.bios.date: 08/20/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 2RKT54AUS
dmi.board.name: LENOVO
dmi.chassis.vendor: LENOVO
dmi.chassis.version: NONE
dmi.modalias: dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
dmi.product.name: 6071BFG
dmi.product.version: ThinkCentre M57
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Sep 30 23:11:48 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.1

Revision history for this message
jbniyons (macolline) wrote :
penalvch (penalvch)
tags: added: bios-outdated-2rkt64a
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
jbniyons (macolline) wrote : Re: [Bug 1376017] Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
Download full text (4.7 KiB)

Dear Christopher,

Thank your feedback to my issue. I have updated the BIOS and restarted the
machine but nothing happens. I launched the command sudo dmidecode -s
bios-version && sudo dmidecode -s bios-release-date and below is the output:

2RKT64BUS
01/08/2014

Thank you for your help.

Jean-Baptiste

2015-02-23 2:14 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, thank you for reporting this and helping make Ubuntu better.
> As per http://support.lenovo.com/us/en/products/desktops-and-all-in-
> ones/thinkcentre-m-series-desktops/thinkcentre-m57 an update to your
> computer's buggy and outdated BIOS is available (2RKT64A). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status New.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-2rkt64a
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash ...

Read more...

Revision history for this message
penalvch (penalvch) wrote : Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)

jbniyons, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-2rkt64a
removed: bios-outdated-2rkt64a
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
jbniyons (macolline) wrote : Re: [Bug 1376017] Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
Download full text (3.6 KiB)

Dear Christopher,

I downloaded the image and launched it on Live DVD. The difference is that I can see the Intel drivers in additional software options. I checked to use the driver but nothing changed (maybe because it's live dvd?).

Please advise.

Jean-Baptiste

> Le 23 févr. 2015 à 23:37, "Christopher M. Penalver" <email address hidden> a écrit :
>
> jbniyons, could you please test for this via http://cdimage.ubuntu.com
> /daily-live/current/ and advise to the results?
>
> ** Tags removed: bios-outdated-2rkt64a
> ** Tags added: latest-bios-2rkt64a
>
> ** Changed in: xorg (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias: dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xser...

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Revision history for this message
jbniyons (macolline) wrote : Re: [Bug 1376017] Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
Download full text (3.5 KiB)

Dear Christopher,

The monitor is connected to VGA. The resolution cannot be adjusted (only
1280 x 768 and lower).

Thanks.

Jean-Baptiste

2015-02-24 9:58 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, just to clarify, the monitor is connected by which connection
> type (ex. vga, dvi, etc.)?
>
> Also, when in the live environment, nothing showed up in Displays as a
> monitor, or its resolution is not adjustable?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias:
> dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.910-0ubuntu1.1
> vers...

Read more...

penalvch (penalvch)
tags: added: vivid
Revision history for this message
jbniyons (macolline) wrote : Re: [Bug 1376017] Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
Download full text (3.3 KiB)

Dear Christopher,

My monitor is dell 1908fpt

thanks.

Jean-Baptiste

2015-02-24 11:06 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> jbniyons, what is the manufacturer and model of the monitor?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1376017
>
> Title:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8
> ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
> Uname: Linux 3.13.0-36-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.4
> Architecture: i386
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Tue Sep 30 23:27:42 2014
> DistUpgraded: 2014-09-28 23:56:30,883 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 4.3.10, 3.13.0-36-generic, i686: installed
> GraphicsCard:
> Intel Corporation 82Q35 Express Integrated Graphics Controller
> [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3039]
> InstallationDate: Installed on 2014-09-25 (5 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
> root=UUID=cabc1f0e-dcf0-472a-aa34-db7305dbf8a5 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to trusty on 2014-09-28 (1 days ago)
> dmi.bios.date: 08/20/2008
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 2RKT54AUS
> dmi.board.name: LENOVO
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: NONE
> dmi.modalias:
> dmi:bvnLENOVO:bvr2RKT54AUS:bd08/20/2008:svnLENOVO:pn6071BFG:pvrThinkCentreM57:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
> dmi.product.name: 6071BFG
> dmi.product.version: ThinkCentre M57
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.libdrm2: libdrm2 2.4.52-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.910-0ubuntu1.1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.10-1ubuntu2
> xserver.bootTime: Tue Sep 30 23:11:48 2014
> xserver.configfile: default
> xserver.errors:
>
> xserver.logfile: /var/log/Xorg.0.log
> xserve...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote : Re: monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
penalvch (penalvch)
description: updated
Changed in xorg (Ubuntu):
status: Expired → Triaged
summary: - monitor 19 inch not detected on ubuntu 14 (max resulution: 1280 x 768)
+ Dell 1908fpt VGA monitor has max resolution of 1280 x 768
tags: removed: vivid
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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