Xorg crash

Bug #1375062 reported by Adrian Mariano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I recently updated my Ubuntu version. Before it was working generally (though I did experience a sporadic crash---don't know if that was related).

Now after updates the log in display appears but when I attempt to actually log in the screen clears to black, and then the login display reappears.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sun Sep 28 18:03:15 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-27-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-32-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-35-generic, x86_64: installed
 bbswitch, 0.7, 3.13.0-36-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM] [1002:6779] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:047b]
InstallationDate: Installed on 2014-04-19 (162 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
LightdmGreeterLog: ** (lightdm-gtk-greeter:3559): WARNING **: Failed to load user image: Failed to open file '/home/adrian/.face': No such file or directory
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/tcsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=438c04e7-515a-40e7-9d34-abb723b52200 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/15/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0076.2010.1115.1959
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67CL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10212-203
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0076.2010.1115.1959:bd11/15/2010:svn:pn:pvr:rvnIntelCorporation:rnDH67CL:rvrAAG10212-203:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Sep 28 18:03:31 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech Logitech G710 Keyboard KEYBOARD, id 8
 input Logitech Logitech G710 Keyboard KEYBOARD, id 9
 input Logitech USB-PS/2 Optical Mouse MOUSE, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon

Revision history for this message
Adrian Mariano (avm4) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Adrian Mariano, thank you for reporting this and helping make Ubuntu better. As per https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3284&ProdId=3284 an update to your computer's buggy and outdated BIOS is available (0160). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-160
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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