After my Ubuntu is started my USB mouse sometime doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
Hi
After my Ubuntu is started (already on the logging screen) my USB mouse sometime doesn't work at all and sometime it does work just as normal.
In the case it doesn't work:
- plug-out and plug-in the USB mouse doesn't help. I see that the lights from the mouse is short time turned on but after that the lights switches off. I seems for me as if the USB channel is not reacting correcly...
- also other USB devices doesn't work
In the case it does work:
- complet normal functionality, never expirienced that when it work it stop to working during ubuntu is running.
- other USB devices working as expected.
My USB mouse is a ASUS Product
M/N MOBKUL
ASUS P/N 0K100-000200000
PEGA P/N 0411-000J0AS
S/N AUT1332001745
Branded with "EPUBLIC OF GAMERS" (R.O.G.)
I don't believe that the mechanism of the mouse is from interesting for this bug report.
I have Ubuntu 14.04.1 LTS
Best Regards
Werner
btw I have created this bug report with the xdiagnose -> "Report an Xorg Bug" and at the end the following error message " GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed" is in the terminal window where I have start it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSign
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.proc.driver.
Your system is not currently configured to drive a VGA console
on the primary VGA device. The NVIDIA Linux graphics driver
requires the use of a text-mode VGA console. Use of other console
drivers including, but not limited to, vesafb, may result in
corruption and stability problems, and is not supported.
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: [core,composite
CompositorRunning: compiz
CompositorUnred
CompositorUnred
Date: Sat Sep 27 11:30:34 2014
DistUpgraded: 2014-05-22 21:29:07,402 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:213e]
InstallationDate: Installed on 2014-01-12 (257 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK COMPUTER INC. G750JX
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-05-22 (127 days ago)
dmi.bios.date: 08/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JX.208
dmi.board.
dmi.board.name: G750JX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: G750JX
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Sat Sep 27 09:17:30 2014
xserver.configfile: default
xserver.errors:
Failed to load module "nouveau" (module does not exist, 0)
Failed to load module "nouveau" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2.1
Werner Garritsen, thank you for reporting this and helping make Ubuntu better. As per http:// www.asus. com/Notebooks_ Ultrabooks/ ASUS_ROG_ G750JX/ HelpDesk_ Download/ an update to your computer's buggy and outdated BIOS is available (209). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then please mark this report Status New.
Thank you for your understanding.