Dual Monitors dont work

Bug #1252534 reported by Mike Dorsett
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

After installing graphics card, the dual monitor system doesn't work right. The accelerator card screen works fine, but the original on-board VGA shows blocks of noise. this only changes pattern at log on/off. The Sysyem settings/displays correctly identifies the hardware. The system works fine with windows XP, so there are no hardware issues.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu6
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Nov 19 15:05:03 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e32] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
 NVIDIA Corporation GF119 [GeForce GT 610] [10de:104a] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:840d]
InstallationDate: Installed on 2013-11-06 (12 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MachineType: Gigabyte Technology Co., Ltd. G41MT-D3
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=7c2c5f4a-f461-4bc1-88e9-59b4084c91d6 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F1
dmi.board.name: G41MT-D3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd05/04/2010:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-D3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-D3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41MT-D3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Tue Nov 19 14:54:18 2013
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input AT Translated Set 2 keyboard KEYBOARD, id 8
 input ImPS/2 Generic Wheel Mouse MOUSE, id 9
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.14.3-3ubuntu2
xserver.video_driver: nouveau

Revision history for this message
penalvch (penalvch) wrote :

Mike Dorsett, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg REPLACE-WITH-BUG-NUMBER

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: latest-bios-f1
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Mike Dorsett (u-mike-f) wrote : Re: [Bug 1252534] Re: Dual Monitors dont work

Hi Christopher,
            Thank you for your response. I'll get around to the upgrade
later today as this is a big nuisance. The screen shot indicated that
the dual screen was getting data from the o/s but this did not appear on
the catual monitor. I'll update you after installing the upgrade.
Mike
On 06/01/2014 09:27, Christopher M. Penalver wrote:
> Mike Dorsett, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p xorg REPLACE-WITH-BUG-NUMBER
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Tags added: latest-bios-f1
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
Mike Dorsett (u-mike-f) wrote :

Hi Christopher,
  I finally got around to burning a dvd with that software, The results
are the same as before:
See attatchments for screen shot and ipc of displays. One further note:
the screen identifier for the dell screen also appears on the AOC
monitor, as if the actual data is written twice to the same memory area.
This only occurs before the apply button is pressed.

also I am having printer driver problems with both network and local
(USB) printers. In the status box for printer properties i get the
message idle- filter failed. ??? What filter?
  I hope that this is of some use to you in resolving the issue, sorry
for the delay, but I had little time recently to devote to this issue.

yours sincerley
Mike Dorsett
Clay Energy

On 01/06/2014 09:27 AM, Christopher M. Penalver wrote:
> Mike Dorsett, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p xorg REPLACE-WITH-BUG-NUMBER
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Tags added: latest-bios-f1
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
penalvch (penalvch) wrote :

Mike Dorsett, thank you for testing Trusty. As a potential WORKAROUND, do the proprietary nvidia drivers demonstrate this problem following https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia ?

Revision history for this message
Mike Dorsett (u-mike-f) wrote :

Hi Christopher,
                       i'm not sure of the relevance of changing this
driver. The Dell monitor is pluged into the mother board vga, this is
the one that doesn't work. The AOC monitor is pluged into the graphics
card, & works fine.
Mike
On 16/02/2014 19:20, Christopher M. Penalver wrote:
> Mike Dorsett, thank you for testing Trusty. As a potential WORKAROUND,
> do the proprietary nvidia drivers demonstrate this problem following
> https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia ?
>

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Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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