Crash: LibreOffice causes Ubuntu Xorg crash while opening .odt-file

[GT]

Binary package hint: xorg

This bug is being referred from the LibreOffice bugtracker (https://bugs.freedesktop.org/show_bug.cgi?id=37712) as Xorg seems to crash first.

Bug description: I tried to open an odt-file in LibreOffice Writer. The file is being displayed for a few seconds, but then crashes and also crashes XWindows in Ubuntu. The system comes back to the login screen.
Unfortunately, I cannot attach the file to this bug report. However, I can send the file via email on request. The file makes heavy usage of Graphite smart fonts and Zotero bibliographic references. The last action which I performed were adding references in the document (and I am happy that I also could save the file first) right before it crashed.

Reproducible: Always

System: Ubuntu 10.10, gnome2, German UI, Intel 32-bit
I experienced this crash with several versions of LibreOffice or OpenOffice.org:
LO 3.3.2 from the LibreOffice PPA
LO 3.4rc2 from the LibreOffice website
OOo 3.3. from OpenOffice.org website
OOo 3.4Beta from OpenOffice.org website

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
Architecture: i386
DRM.card0.DVI.D.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: Off
 modes: 1280x800
 edid-base64: AP///////wAGrxQ2AAAAAAERAQOAGhB4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEBxxsAoFAgFzAwIDYABaMQAAAYAAAADwAAAAAAAAAAAAAAAAAgAAAA/gBBVU8KICAgICAgICAgAAAA/gBCMTIxRVcwMyBWNiAKAA==
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x1024 1280x1024 1280x960 1280x960 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
 edid-base64: AP///////wAVw4gWAQEBAQkOAQJoJh546u6Vo1RMmSYPUFS/74CBgIFAgU9xTwEBAQEBAQEBMCoAmFEAKkAwcBMAeC0RAAAeAAAA/wBCNzg0MjAzNAogICAgAAAA/QAySxhQDgAKICAgICAgAAAA/ABMNzY3CiAgICAgICAgAIk=
Date: Mon May 30 13:34:30 2011
DkmsStatus: vboxhost, 4.0.8, 2.6.35-28-generic, i686: installed
MachineType: Acer, inc. TravelMate 6292
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=bed58946-919c-4a5b-9470-450d6e216bcf ro quiet splash
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: xorg
dmi.bios.date: 03/03/2008
dmi.bios.vendor: Acer
dmi.bios.version: v1.3601
dmi.board.name: Victoria
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv1.3601:bd03/03/2008:svnAcer,inc.:pnTravelMate6292:pvrNotApplicable:rvnAcer,Inc.:rnVictoria:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: TravelMate 6292
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-28-generic

[Björn Michaelsen (bjoern-michaelsen)]

Clarification: X crashes first and then takes LibreOffice down with it.

[Björn Michaelsen (bjoern-michaelsen)]

Also : Not reproducable on Natty with my hardware (nvidia). The Acer Travelmate here seems to have Intel graphics instead.

[GT (gleppert)]

Please let me know, if I can provide any further information or if I can run any tests.
Please also feel free to contact me if I should sent the relevant document. I just cannot attach it to a public website, but I can send it via email.
If you know any workaround or solution, please let me know. I need to continue working on this document as soon as it may be possible.
Thanks.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Walter Ribeiro (wribeirojr)]

It seems that this bug is related to bug 568492.
Duplicate???

[Walter Ribeiro (wribeirojr)]

Possible workaround: increase video memory in Bios Setup.
The issue disappeared for me.

[penalvch (penalvch)]

Aldi, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg-server REPLACE-WITH-BUG-NUMBER

Please note, given you already have done this in a prior release, performing this on a release prior to Trusty would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]