Mouse and keyboard bug

Bug #1927082 reported by Aleksandar Okljesa on 2021-05-04

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6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Undecided
Unassigned

Bug Description

My mouse and keyboard stop working after while.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-142.146~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-142-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.03.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:03:00.0'
.proc.driver.nvidia.gpus.0000.04.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:04:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 384.130 Wed Mar 21 03:37:26 PDT 2018
 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.12)
.proc.driver.nvidia.warnings.fbdev:
 Your system is not currently configured to drive a VGA console
 on the primary VGA device. The NVIDIA Linux graphics driver
 requires the use of a text-mode VGA console. Use of other console
 drivers including, but not limited to, vesafb, may result in
 corruption and stability problems, and is not supported.
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.30
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue May 4 12:58:52 2021
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GP106 [GeForce GTX 1060 3GB] [10de:1c02] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:3287]
 NVIDIA Corporation GP106 [GeForce GTX 1060 3GB] [10de:1c02] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:3287]
InstallationDate: Installed on 2018-01-20 (1199 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: MSI MS-7885
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-142-generic root=UUID=2d0f054b-beb1-4182-9871-2d8ea219b402 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.D0
dmi.board.asset.tag: Default string
dmi.board.name: X99A SLI PLUS(MS-7885)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.D0:bd07/15/2016:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: Default string
dmi.product.name: MS-7885
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue May 4 12:43:15 2021
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input KYE SYSTEMS CORP. Wired Mouse MOUSE, id 8
 input SEM USB Keyboard KEYBOARD, id 9
 input SEM USB Keyboard KEYBOARD, id 10
xserver.errors: [drm] Failed to open DRM device for (null): -22
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.6-1ubuntu4.1~16.04.6

Aleksandar Okljesa (sasa021) wrote :
Daniel van Vugt (vanvugt) wrote :

Next time the problem happens, please:

1. Reboot.

2. Open a Terminal and run:

   journalctl -b-1 > prevboot.txt

3. Attach the resulting text file here.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Daniel van Vugt (vanvugt) wrote :

Also the version of Ubuntu you are using is over 5 years old. If you can upgrade then we recommend Ubuntu version 20.04 instead:

https://ubuntu.com/download/desktop

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