X11 session crash on using Gimp or LibreOffice

[David White]

Several applications are crashing X11.
Gimp after creating a new image
Gimp after opening an image
Libre office writer on attempting to crop and image

All the currently running applications then log the following into syslog

May 5 21:25:22 david-XPS-15-7590 org.freedesktop.FileManager1[8960]: gimp-2.10: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gjs[7382]: GSConnect: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 pulseaudio[7047]: X connection to :1 broken (explicit kill or server shutdown).
May 5 21:25:22 david-XPS-15-7590 FirefoxDeveloperEdition.desktop[8766]: Gdk-Message: 21:25:22.150: /home/david/bin/firefox-dev.d/firefox-bin: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 evolution-alarm[7340]: evolution-alarm-notify: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 at-spi-bus-launcher[7133]: X connection to :1 broken (explicit kill or server shutdown).
May 5 21:25:22 david-XPS-15-7590 guake[7359]: guake: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 firefox-bin[8656]: firefox: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 update-notifier[8422]: update-notifier: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-power[7296]: gsd-power: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-wacom[7323]: gsd-wacom: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-xsettings[7328]: gsd-xsettings: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-keyboard[7294]: gsd-keyboard: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 nautilus[7262]: org.gnome.Nautilus: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-media-keys[7295]: gsd-media-keys: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 nextcloud[7375]: nextcloud: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
May 5 21:25:22 david-XPS-15-7590 gsd-color[7289]: gsd-color: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.

On a Ubuntu session this then ends the session and it drops back to the login screen. I tried on a classic Gnome desktop and it froze the desktop resulting in requiring a forced reboot using the power key.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 5 22:04:32 2020
DistUpgraded: 2020-04-24 15:49:16,469 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.64, 5.4.0-26-generic, x86_64: installed
 nvidia, 440.64, 5.4.0-28-generic, x86_64: installed
 nvidia, 440.64, 5.4.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Dell UHD Graphics 630 (Mobile) [1028:0905]
   Subsystem: Dell TU117M [GeForce GTX 1650 Mobile / Max-Q] [1028:0905]
InstallationDate: Installed on 2019-12-05 (152 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. XPS 15 7590
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-29-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to focal on 2020-04-24 (11 days ago)
dmi.bios.date: 02/06/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.6.0:bd02/06/2020:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

[David White (cppege-david-9ei9ny)]

Links from the errors.ubuntu page

https://errors.ubuntu.com/oops/ce5b0305-8eae-11ea-acb9-fa163e983629
https://errors.ubuntu.com/oops/e991c99a-8ee6-11ea-a3b9-fa163e6cac46
https://errors.ubuntu.com/oops/ac689e7c-8f0e-11ea-acc0-fa163e983629
https://errors.ubuntu.com/oops/e2a51cb4-8f75-11ea-acc5-fa163e983629

[Daniel van Vugt (vanvugt)]

Thanks. The only one of those that looks like an "X11 session crash" is:

  https://errors.ubuntu.com/oops/e2a51cb4-8f75-11ea-acc5-fa163e983629

but there's not much readable info there. Looks like it could be bug 1868519, maybe.

Since this is inconclusive please continue following the steps in comment #2 when the crash happens again.

[David White (cppege-david-9ei9ny)]

Well. It's easy to cause the crash. Open Gimp, create a new image, move mouse. I'll upload some more crash files.

https://errors.ubuntu.com/oops/4f6c0418-903c-11ea-a976-fa163ee63de6

[David White (cppege-david-9ei9ny)]

One issue here is that it doesn't always produce a crash file.

[Daniel van Vugt (vanvugt)]

Thanks. That also looks like bug 1868519.

[David White (cppege-david-9ei9ny)]

Reviewing bug 1868519, it certainly matches the situation. Mouse movement is the trigger for the crash. For gimp it's moving the mouse after opening or creating an image. For Libreoffice it's beginning to use the crop tool, which is also a mouse movement.

[Launchpad Janitor (janitor)]

[Expired for nvidia-graphics-drivers-440 (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

[Djien Kwee (djienaijkwee)]

Ubuntu 20.04 - Applications Scite, VLC, .. with fatal errors

Oct 19 21:50:56 djien--SR5622NL vlc[3612]: vlc: Fatal IO error 17 (File exists) on X server :1.
Oct 19 21:50:56 djien--SR5622NL vlc[3612]: vlc: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.

Oct 19 21:50:56 djien--SR5622NL SciTE[3503]: SciTE: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL update-notifier[3243]: update-notifier: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL kdeconnectd[2869]: kdeconnectd: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL gsd-xsettings[2873]: gsd-xsettings: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL gnome-terminal-[3145]: gnome-terminal-server: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL gsd-media-keys[2824]: gsd-media-keys: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL gsd-wacom[2864]: gsd-wacom: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL gsd-power[2828]: gsd-power: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Oct 19 21:50:56 djien--SR5622NL [2926]: evolution-alarm-notify: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
ct 19 21:50:56 djien--SR5622NL org.gnome.Nautilus[3301]: [3301:3301:1019/215056.368733:ERROR:x11_error_handler.cc(63)] X IO error received (X server probably went away)
Oct 19 21:50:56 djien--SR5622NL at-spi-bus-launcher[2730]: X connection to :1 broken (explicit kill or server shutdown).
Oct 19 21:50:56 djien--SR5622NL gsd-color[2812]: gsd-color: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.

[Daniel van Vugt (vanvugt)]

This bug is closed. Please open new bugs for all new issues.