Activity log for bug #1854578

Date Who What changed Old value New value Message
2019-11-30 15:24:08 igor tokarev bug added bug
2019-11-30 15:24:59 igor tokarev information type Public Public Security
2019-11-30 15:31:14 igor tokarev tags amd64 apport-bug eoan third-party-packages ubuntu amd64 apport-bug apport-collected eoan third-party-packages ubuntu
2019-11-30 15:31:16 igor tokarev description The brightness buttons (FN+ F5/F6) show an on-screen pop-up window and move the brightness bar in that window, but actual screen brightness does not change. Also, the touchpad does not work at all, however a few times it did work after a reboot without any recognisable change in the driver or system settings. Ubuntu driver does not load after Ubuntu upgrade (now upgraded to 19.10) and only starts to work (giving required screen resolution) only after installing lightdm. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CompositorRunning: None Date: Sat Nov 30 18:09:10 2019 DistUpgraded: 2019-11-30 16:54:55,819 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: nvidia, 440.26, 5.3.0-23-generic, x86_64: installed GraphicsCard: NVIDIA Corporation GP106BM [GeForce GTX 1060 Mobile 6GB] [10de:1c60] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP106BM [GeForce GTX 1060 Mobile 6GB] [1043:13f0] InstallationDate: Installed on 2017-03-08 (996 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. G752VM ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=9e718d14-26a1-4d47-a1a3-98803ad7bf61 ro nomodset acpi_backlight=vendor acpi_osi=Linux SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to eoan on 2019-11-30 (0 days ago) dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G752VM.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G752VM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG752VM.308:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnG752VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG752VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: G dmi.product.name: G752VM dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Sat Nov 30 17:38:28 2019 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) [drm] Failed to open DRM device for pci:0000:01:00.0: -19 open /dev/dri/card0: No such file or directory open /dev/dri/card0: No such file or directory Screen 0 deleted because of no matching config section. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.20.5+git20191008-0ubuntu1 The brightness buttons (FN+ F5/F6) show an on-screen pop-up window and move the brightness bar in that window, but actual screen brightness does not change. Also, the touchpad does not work at all, however a few times it did work after a reboot without any recognisable change in the driver or system settings. Ubuntu driver does not load after Ubuntu upgrade (now upgraded to 19.10) and only starts to work (giving required screen resolution) only after installing lightdm. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CompositorRunning: None Date: Sat Nov 30 18:09:10 2019 DistUpgraded: 2019-11-30 16:54:55,819 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: nvidia, 440.26, 5.3.0-23-generic, x86_64: installed GraphicsCard: NVIDIA Corporation GP106BM [GeForce GTX 1060 Mobile 6GB] [10de:1c60] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP106BM [GeForce GTX 1060 Mobile 6GB] [1043:13f0] InstallationDate: Installed on 2017-03-08 (996 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. G752VM ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=9e718d14-26a1-4d47-a1a3-98803ad7bf61 ro nomodset acpi_backlight=vendor acpi_osi=Linux SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to eoan on 2019-11-30 (0 days ago) dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G752VM.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G752VM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG752VM.308:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnG752VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG752VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: G dmi.product.name: G752VM dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Sat Nov 30 17:38:28 2019 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) [drm] Failed to open DRM device for pci:0000:01:00.0: -19 open /dev/dri/card0: No such file or directory open /dev/dri/card0: No such file or directory Screen 0 deleted because of no matching config section. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.20.5+git20191008-0ubuntu1 --- ProblemType: Bug .tmp.unity_support_test.1: ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CompositorRunning: None DistUpgraded: 2019-11-30 16:54:55,819 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistroCodename: eoan DistroRelease: Ubuntu 19.10 DistroVariant: ubuntu DkmsStatus: nvidia, 440.26, 5.3.0-23-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: NVIDIA Corporation GP106BM [GeForce GTX 1060 Mobile 6GB] [10de:1c60] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP106BM [GeForce GTX 1060 Mobile 6GB] [1043:13f0] InstallationDate: Installed on 2017-03-08 (996 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. G752VM Package: xorg 1:7.7+19ubuntu12 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=9e718d14-26a1-4d47-a1a3-98803ad7bf61 ro nomodset acpi_backlight=vendor acpi_osi=Linux ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Tags: third-party-packages eoan ubuntu Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-11-30 (0 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G752VM.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G752VM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG752VM.308:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnG752VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG752VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: G dmi.product.name: G752VM dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1 version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Sat Nov 30 17:38:28 2019 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) [drm] Failed to open DRM device for pci:0000:01:00.0: -19 open /dev/dri/card0: No such file or directory open /dev/dri/card0: No such file or directory Screen 0 deleted because of no matching config section. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.20.5+git20191008-0ubuntu1
2019-11-30 15:31:17 igor tokarev attachment added BootLog.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308911/+files/BootLog.txt
2019-11-30 15:31:18 igor tokarev attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308912/+files/CurrentDmesg.txt
2019-11-30 15:31:19 igor tokarev attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308913/+files/Dependencies.txt
2019-11-30 15:31:21 igor tokarev attachment added DpkgLog.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308914/+files/DpkgLog.txt
2019-11-30 15:31:23 igor tokarev attachment added Lspci.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308915/+files/Lspci.txt
2019-11-30 15:31:24 igor tokarev attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308916/+files/Lsusb.txt
2019-11-30 15:31:25 igor tokarev attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308917/+files/ProcCpuinfo.txt
2019-11-30 15:31:29 igor tokarev attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308918/+files/ProcCpuinfoMinimal.txt
2019-11-30 15:31:32 igor tokarev attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308919/+files/ProcEnviron.txt
2019-11-30 15:31:33 igor tokarev attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308920/+files/ProcInterrupts.txt
2019-11-30 15:31:35 igor tokarev attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308921/+files/ProcModules.txt
2019-11-30 15:31:36 igor tokarev attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308922/+files/UdevDb.txt
2019-11-30 15:31:38 igor tokarev attachment added UnitySupportTest.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308923/+files/UnitySupportTest.txt
2019-11-30 15:31:40 igor tokarev attachment added XorgLog.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308924/+files/XorgLog.txt
2019-11-30 15:31:43 igor tokarev attachment added XorgLogOld.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308925/+files/XorgLogOld.txt
2019-11-30 15:31:44 igor tokarev attachment added Xrandr.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308926/+files/Xrandr.txt
2019-11-30 15:31:46 igor tokarev attachment added xdpyinfo.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308927/+files/xdpyinfo.txt
2019-11-30 15:31:47 igor tokarev attachment added xserver.devices.txt https://bugs.launchpad.net/bugs/1854578/+attachment/5308928/+files/xserver.devices.txt
2019-12-06 10:02:02 Daniel van Vugt affects xorg (Ubuntu) xorg-server (Ubuntu)
2019-12-06 10:02:10 Daniel van Vugt bug added subscriber Daniel van Vugt
2019-12-11 12:17:54 Marc Deslauriers information type Public Security Public