Xorg freeze

Bug #1836756 reported by Balaji Duraisamy on 2019-07-16
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Undecided
Unassigned

Bug Description

i have to hard reboot the system for ubuntu froze,so please fix the bug .

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-54.58-generic 4.15.18
Uname: Linux 4.15.0-54-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 16 19:42:53 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Continuously
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
 Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Atom Processor Z36xxx/Z37xxx Series Graphics & Display [103c:2213]
InstallationDate: Installed on 2019-04-01 (105 days ago)
InstallationMedia:

Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Webcam
 Bus 001 Device 004: ID 0bda:b001 Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP 15 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-54-generic root=UUID=1dbcbc41-3811-4525-8a07-83de047700c3 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.23
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2213
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.35
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.23:bd09/19/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr096C110000405F00050660180:rvnHewlett-Packard:rn2213:rvr57.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 096C110000405F00050660180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Balaji Duraisamy (balajiduraisamy) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Next time the freeze happens, please:

1. Tell us if the mouse pointer still moves?

2. Reboot, log in again and run:

   journalctl -b-1 > prevboot.txt

   and send us the resulting file 'prevboot.txt'.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Balaji Duraisamy (balajiduraisamy) wrote :

1.no, the mouse pointer , keyboard are not working and i have to hard reboot my system while ubuntu froze.

2.prevboot.txt

it's makes nothing in my terminal

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please attach the file 'prevboot.txt' here.

Revision history for this message
Balaji Duraisamy (balajiduraisamy) wrote :

attachment of prevboot.txt file

affects: ubuntu → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: Incomplete → New
Revision history for this message
Balaji Duraisamy (balajiduraisamy) wrote :

Any improvements ?
Can you solve the problem(Ubuntu froze)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If you can, please install 'openssh-server' and log from another machine via ssh.

Now wait until the freeze happens again and then from ssh run:

  apport-cli --hanging -P `pidof Xorg`

That should create a new bug with information we can use to debug the freeze.

Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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