Stuck in 1024x768 resolution. Modeset can't detect VGA EDID on Ivybridge.

[Deep Jari]

Hey Support ,

I am not able to get resolution of my Monitor which is 1080P, I checked with the cables and its all good. I think drivers are causing this issue. Might need help with that.

Regards

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-21-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 28 20:04:43 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [8086:0162] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [103c:339a]
InstallationDate: Installed on 2019-03-12 (77 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: Hewlett-Packard HP Compaq Pro 6300 SFF
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.asset.tag: SGH333S866
dmi.board.name: 339A
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: SGH333S866
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqPro6300SFF:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP Compaq Pro 6300 SFF
dmi.product.sku: QV985AV
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Daniel van Vugt (vanvugt)]

This might be a driver bug or it might be a hardware problem.

In case it is a driver bug then I have assigned it to both the 'modeset' Xorg driver and the kernel 'i915' driver. Can you please boot a newer version of Ubuntu from USB and tell us if it has the same problem?

  19.10: http://cdimages.ubuntu.com/daily-live/current/
  19.04: http://releases.ubuntu.com/19.04/

If this is a hardware problem then there are two possible causes I can think of:

* Poor VGA connection or cable. Can you try a different cable?

* Maybe the monitor does not support EDIDs, but unlikely.

[Daniel van Vugt (vanvugt)]

Also, the attached UdevDb.txt shows i2c bus support on DisplayPort (and HDMI?) only.

If possible, please connect the monitor via DisplayPort or HDMI.

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Deep Jari (bonneut)]

Daniel & Launchpad Janitor, Thanks for your response.

I am using HP workstation and checking drivers & changing display options doesn't solved the issue.

When I installed Manjaro using different hard SSD it gave me proper resolution.

Then I updated from 18.04 to 19.04, using updater option. It went to 18.10 first and then 19.04 & That solved the issue and now I am getting full resolution.

Thanks for your support and response. Community rocks.