compuer freeze

Bug #1811731 reported by Alistair
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

computer system freeze

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon Jan 14 14:57:48 2019
DistUpgraded: 2018-09-05 17:29:52,691 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 NVIDIA Corporation GF108 [GeForce GT 620] [10de:0f01] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. GF108 [GeForce GT 620] [3842:2625]
InstallationDate: Installed on 2015-01-24 (1451 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 003: ID 062a:0000 Creative Labs Optical mouse
 Bus 002 Device 002: ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard
 Bus 002 Device 004: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic root=UUID=c599b74a-de09-473c-b0e9-39538d42a83d ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-09-06 (130 days ago)
dmi.bios.date: 10/31/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: N68C-GS FX
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd10/31/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68C-GSFX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Sep 5 09:58:08 2018
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input DELL DELL USB Keyboard KEYBOARD, id 8
 input HID 062a:0000 MOUSE, id 9
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.8
xserver.video_driver: nouveau

Revision history for this message
Alistair (sunnybc) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Your XorgLog seems to show some bugs with the Nouveau driver that may make the screen appear to freeze:

[ 11270.264] (WW) NOUVEAU(0): nouveau_dri2_flip_event_handler: Pageflip has impossible msc 675984 < target_msc 675985
[ 12931.381] (WW) NOUVEAU(0): nouveau_dri2_flip_event_handler: Pageflip has impossible msc 775617 < target_msc 775618
[ 13043.502] (WW) NOUVEAU(0): nouveau_dri2_flip_event_handler: Pageflip has impossible msc 782342 < target_msc 782343

Can you please try installing the official Nvidia driver:

  sudo apt install nvidia-driver-390

and tell us if that avoids the problem?

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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