[SKL] My ubuntu doesn't show resolution above 1024x768
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
xorg-server (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
my ubuntu doesn't show resolution above 1024X800
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.15.0-36-generic x86_64
.tmp.unity_
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog:
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 21 14:35:55 2018
DistUpgraded: 2018-05-13 17:09:57,832 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation HD Graphics 510 [8086:1902] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd HD Graphics 510 [1458:d000]
InstallationDate: Installed on 2017-05-01 (537 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. RTL8188EUS 802.11n Wireless Network Adapter
Bus 001 Device 003: ID 413c:2107 Dell Computer Corp.
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-05-13 (160 days ago)
dmi.bios.date: 03/15/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.
dmi.board.name: H110M-S2-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.13.
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
affects: | xorg (Ubuntu) → ubuntu |
summary: |
- my ubuntu doesnt show resolution above 1024X800 + my ubuntu doesnt show resolution above 1024x768 |
affects: | ubuntu → xorg-server (Ubuntu) |
summary: |
- my ubuntu doesnt show resolution above 1024x768 + [SKL] My ubuntu doesn't show resolution above 1024x768 |
It appears that Xorg can't get any resolution information from your monitor, which is why it is using the default resolution of 1024x768.
Please run this command on the machine and send us the output:
cat /sys/class/ drm/*/edid
If things are working then you will see junk on the screen :)