X.Org upgrade resulted in screen, graphics card & input device not detected

Bug #1774982 reported by Dennis
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ever since an X.Org upgrade, both my Ubuntu and Mint machines fail to detect my screen, graphics card, and input device correctly.This happened to both machines at the same time after an upgrade. Running my Ubuntu machine in low-graphics mode works, but I have yet to even resolve the issue on my Mint machine. I assume this report contains log files, but I include info. from the xserver log file, below, which contains the following info. on module ABI versions, and the following errors, and warnings:

Module ABI versions:
    X.Org ANSI C Emulation:0.4
    X.Org Video Driver: 20.0
    X.Org XInput drive:22.1
    X.Org Server Extension:9.0
(++) using VT number 7

(EE) /dev/dri/card0: failed to set DRM interface version 1.4: Permission denied

(WW) Falling back to old probe method for modesetting
(WW) Falling back to old probe method for fbdev
(WW) Falling back to old probe method for vesa

(EE) intel(0):[drm] failed to set drm interface version Permission denied [13]
(EE) intel(0): Failed to claim DRM device
(ii) UnloadModule: "intel"
(EE) Screen(s)found, but none have a usable configuration
(EE) Fatal server error
(EE) Please consult the X.Org Foundation support at http://wiki.x.org for help
(EE) Please also check the log file "/var/log/Xorg.0.log" for additional info.
(EE) Server terminated w/error(1). Closing log file

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-127.153-generic 4.4.128
Uname: Linux 4.4.0-127-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Jun 4 06:52:55 2018
DistUpgraded: 2016-08-21 11:26:30,537 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory))
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Dell 4 Series Chipset Integrated Graphics Controller [1028:0420]
   Subsystem: Dell 4 Series Chipset Integrated Graphics Controller [1028:0420]
InstallationDate: Installed on 2015-03-24 (1168 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-127-generic root=UUID=82224d43-e3b0-4b70-b588-ea0bfdceb405 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-08-21 (651 days ago)
dmi.bios.date: 11/03/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 03NVJ6
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/03/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn03NVJ6:rvrA02:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue May 22 07:18:58 2018
xserver.configfile: default
xserver.devices:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.4-0ubuntu0.7

Revision history for this message
Dennis (dennisoneill14) wrote :
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

do you have libgbm1 installed?

apt-cache policy libgbm1

Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Dennis (dennisoneill14) wrote : Re: [Bug 1774982] Re: X.Org upgrade resulted in screen, graphics card & input device not detected
Download full text (5.6 KiB)

Yes,

dennis@dennis-OptiPlex-780:/usr/share/bug$ locate libgbm1
/usr/share/bug/libgbm1
/usr/share/bug/libgbm1/control
/usr/share/bug/libgbm1/script
/usr/share/doc/libgbm1
/usr/share/doc/libgbm1/changelog.Debian.gz
/usr/share/doc/libgbm1/copyright
/usr/share/lintian/overrides/libgbm1
/var/lib/dpkg/info/libgbm1:amd64.list
/var/lib/dpkg/info/libgbm1:amd64.md5sums
/var/lib/dpkg/info/libgbm1:amd64.shlibs
/var/lib/dpkg/info/libgbm1:amd64.symbols
/var/lib/dpkg/info/libgbm1:amd64.triggers

On Thu, Jun 7, 2018 at 2:28 PM, Timo Aaltonen <email address hidden> wrote:

> do you have libgbm1 installed?
>
> apt-cache policy libgbm1
>
> ** Changed in: xorg-server (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1774982
>
> Title:
> X.Org upgrade resulted in screen, graphics card & input device not
> detected
>
> Status in xorg-server package in Ubuntu:
> Incomplete
>
> Bug description:
> Ever since an X.Org upgrade, both my Ubuntu and Mint machines fail to
> detect my screen, graphics card, and input device correctly.This
> happened to both machines at the same time after an upgrade. Running
> my Ubuntu machine in low-graphics mode works, but I have yet to even
> resolve the issue on my Mint machine. I assume this report contains
> log files, but I include info. from the xserver log file, below, which
> contains the following info. on module ABI versions, and the following
> errors, and warnings:
>
> Module ABI versions:
> X.Org ANSI C Emulation:0.4
> X.Org Video Driver: 20.0
> X.Org XInput drive:22.1
> X.Org Server Extension:9.0
> (++) using VT number 7
>
> (EE) /dev/dri/card0: failed to set DRM interface version 1.4:
> Permission denied
>
> (WW) Falling back to old probe method for modesetting
> (WW) Falling back to old probe method for fbdev
> (WW) Falling back to old probe method for vesa
>
> (EE) intel(0):[drm] failed to set drm interface version Permission
> denied [13]
> (EE) intel(0): Failed to claim DRM device
> (ii) UnloadModule: "intel"
> (EE) Screen(s)found, but none have a usable configuration
> (EE) Fatal server error
> (EE) Please consult the X.Org Foundation support at http://wiki.x.org
> for help
> (EE) Please also check the log file "/var/log/Xorg.0.log" for additional
> info.
> (EE) Server terminated w/error(1). Closing log file
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-127.153-generic 4.4.128
> Uname: Linux 4.4.0-127-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.18
> Architecture: amd64
> BootLog:
>
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Mon Jun 4 06:52:55 2018
> DistUpgraded: 2016-08-21 11:26:30,537 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (Failed to execute child
> process "./xorg_fix_proprie...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
Changed in xorg-server (Ubuntu):
status: Expired → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg-server (Ubuntu):
status: New → Confirmed
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