Can't find HDMI
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg-server (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
The machine cannot find the HDMI port of the computer. It was working fine in version 17.10, but not after upgrading to 18.04. When looking at the graphics part of inxi, it is reporting that modesetting has failed.
command: inxi -G
Graphics: Card: Intel HD Graphics 520
Display Server: x11 (X.Org 1.19.6 ) driver: FAILED: modesetting
OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
version: 4.5 Mesa 18.0.0-rc5
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
.tmp.unity_
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 5 14:27:56 2018
DistUpgraded: 2018-05-05 12:31:36,611 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingI
GraphicsCard:
Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Skylake GT2 [HD Graphics 520] [1025:1094]
InstallationDate: Installed on 2017-10-31 (186 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 002: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-05-05 (0 days ago)
dmi.bios.date: 04/26/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: SKL
dmi.product.name: Aspire E5-575
dmi.product.
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Oct 31 16:01:19 2017
xserver.configfile: default
xserver.errors:
Failed to load module "fbdev" (module does not exist, 0)
Failed to load module "vesa" (module does not exist, 0)
Failed to load module "fbdev" (module does not exist, 0)
Failed to load module "vesa" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1.3
xserver.
affects: | xorg (Ubuntu) → xorg-server (Ubuntu) |
Status changed to 'Confirmed' because the bug affects multiple users.