Intel HD3000 Sandy Bridge - Wrong display driver used by X.org

Bug #1768615 reported by Tomáš Klos
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
New
Low
Unassigned

Bug Description

In Ubuntu 18.04, after upgrade from 17.10, when I login to Ubuntu desktop via X.org, a wrong display driver is used (llvmpipe). It will cause a horribly poor performance due to software acceleration.

WORKAROUND: When I switch to Wayland, the correct driver (intel) with enabled hardware acceleration is loaded.

---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: 2018-01-27 13:13:29,681 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroRelease: Ubuntu 18.04
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 4.13.0-39-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 4.15.0-20-generic, x86_64: installed
 virtualbox, 5.2.10, 4.13.0-39-generic, x86_64: installed
 virtualbox, 5.2.10, 4.15.0-20-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:167e]
InstallationDate: Installed on 2016-11-02 (568 days ago)
InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909)
MachineType: Hewlett-Packard HP ProBook 4330s
NonfreeKernelModules: wl
Package: xorg (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/elementary--vg-root ro quiet splash resume=UUID=77b20f63-d6db-44a9-afa0-db8f4ce36867 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Tags: wayland-session bionic ubuntu
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-01-27 (117 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SRR Ver. F.09
dmi.board.name: 167E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 22.1A
dmi.chassis.asset.tag: CNU13512RH
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SRRVer.F.09:bd05/13/2011:svnHewlett-Packard:pnHPProBook4330s:pvrA0001D02:rvnHewlett-Packard:rn167E:rvrKBCVersion22.1A:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ProBook 4330s
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sat May 20 09:05:05 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4912
 vendor CMO
xserver.version: 2:1.18.4-0ubuntu0.2

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1768615/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Tomáš Klos (tkl)
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Tomáš Klos, thank you for reporting this and helping make Ubuntu better.

Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect 1768615

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Tomáš Klos (tkl) wrote : BootLog.txt

apport information

tags: added: apport-collected bionic ubuntu wayland-session
description: updated
Revision history for this message
Tomáš Klos (tkl) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : DpkgLog.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : Lspci.txt

apport information

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Tomáš Klos (tkl) wrote : Lsusb.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : ProcEnviron.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : ProcModules.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : UdevDb.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : XorgLog.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : XorgLogOld.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : Xrandr.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : xdpyinfo.txt

apport information

Revision history for this message
Tomáš Klos (tkl) wrote : xserver.devices.txt

apport information

tags: added: bios-outdated-f.65
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Tomáš Klos, to clarify, in Ubuntu 18.04 if you use a Ubuntu (Wayland) session is the performance as you expected?

Revision history for this message
Tomáš Klos (tkl) wrote :

Yes, as I wrote, with Wayland the graphic performance is ok because of the correct driver.

description: updated
tags: added: regression-release
Changed in xorg (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg-server (Ubuntu):
status: New → Confirmed
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
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