Bug #1745345 “Xorg assert failure: Xorg: /usr/include/xorg/priva...” : Bugs : xorg-server package : Ubuntu

Bug Description

Xorg assert failure: Xorg: /usr/include/xorg/privates.h:122: dixGetPrivateAddr: Assertion `key->initialized' failed.

This actually seems to happen most frequently in VirtualBox.

WORKAROUND:

Select "Ubuntu on Wayland" from the login screen before logging in.

---

It happened after upgrade to bionic, in the first login, after logon screen.
Instead of opening the desktop area, gave the error. I had to do hard reset to be able to use X.
After hard reset showed the same error but after a while it entered desktop.

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: xserver-xorg-core 2:1.19.5-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-31.34-generic 4.13.13
Uname: Linux 4.13.0-31-generic x86_64
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
AssertionMessage: Xorg: /usr/include/xorg/privates.h:122: dixGetPrivateAddr: Assertion `key->initialized' failed.
CompositorRunning: None
CurrentDesktop: GNOME-Greeter:GNOME
Date: Thu Jan 25 10:09:41 2018
DistUpgraded: 2018-01-25 02:34:06,581 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py ([Errno 2] Ficheiro ou directoria inexistente: './xorg_fix_proprietary.py': './xorg_fix_proprietary.py')
DistroCodename: bionic
DistroVariant: ubuntu
ExecutablePath: /usr/lib/xorg/Xorg
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems HD Graphics 5500 [1179:f920]
Subsystem: Toshiba America Info Systems Radeon R7 M260 [1179:f923]
InstallationDate: Installed on 2018-01-07 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: TOSHIBA SATELLITE L50-B
ProcCmdline: /usr/lib/xorg/Xorg vt1 -displayfd 3 -auth /run/user/121/gdm/Xauthority -background none -noreset -keeptty -verbose 3
ProcEnviron:
LANGUAGE=pt:pt_BR:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pt_PT.UTF-8
SHELL=/bin/false
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-31-generic root=UUID=7985a6e4-e304-4f48-97b5-9111dc373a81 ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: xorg-server
StacktraceTop:
__GI_raise (sig=sig@entry=6) at ../sysdeps/unix/sysv/linux/raise.c:51
__GI_abort () at abort.c:90
__assert_fail_base (fmt=<optimized out>, assertion=assertion@entry=0x7f549469ed25 "key->initialized", file=file@entry=0x7f549469ed08 "/usr/include/xorg/privates.h", line=line@entry=122, function=function@entry=0x7f549469fd00 "dixGetPrivateAddr") at assert.c:92
__GI___assert_fail (assertion=0x7f549469ed25 "key->initialized", file=0x7f549469ed08 "/usr/include/xorg/privates.h", line=122, function=0x7f549469fd00 "dixGetPrivateAddr") at assert.c:101
?? () from /usr/lib/xorg/modules/drivers/amdgpu_drv.so
Title: Xorg assert failure: Xorg: /usr/include/xorg/privates.h:122: dixGetPrivateAddr: Assertion `key->initialized' failed.
UpgradeStatus: Upgraded to bionic on 2018-01-25 (0 days ago)
UserGroups:

dmi.bios.date: 01/21/2015
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 2.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr2.10:bd01/21/2015:svnTOSHIBA:pnSATELLITEL50-B:pvrPSKTNE-01U011EP:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: INVALID
dmi.product.name: SATELLITE L50-B
dmi.product.version: PSKTNE-01U011EP
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.89-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

See original description

Tags: Edit Tag help

Joao Cerveira (jcerveira) wrote on 2018-01-25:

BootLog.txt Edit (15.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (65.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (947 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.5 MiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (117.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (33.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (395 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (42.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.5 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Registers.txt Edit (742 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (24.9 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (161.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (7.6 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.1 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) wrote on 2018-01-25:

StacktraceTop:
__GI_raise (sig=sig@entry=6) at ../sysdeps/unix/sysv/linux/raise.c:51
__GI_abort () at abort.c:90
__assert_fail_base (fmt=<optimized out>, assertion=assertion@entry=0x7f549469ed25 "key->initialized", file=file@entry=0x7f549469ed08 "/usr/include/xorg/privates.h", line=line@entry=122, function=function@entry=0x7f549469fd00 <__PRETTY_FUNCTION__.10748> "dixGetPrivateAddr") at assert.c:92
__GI___assert_fail (assertion=assertion@entry=0x7f549469ed25 "key->initialized", file=file@entry=0x7f549469ed08 "/usr/include/xorg/privates.h", line=line@entry=122, function=function@entry=0x7f549469fd00 <__PRETTY_FUNCTION__.10748> "dixGetPrivateAddr") at assert.c:101
dixGetPrivateAddr (key=<optimized out>, key=<optimized out>, privates=0x562c7e5c38e0) at /usr/include/xorg/privates.h:122

Apport retracing service (apport) wrote on 2018-01-25: Stacktrace.txt

Stacktrace.txt Edit (7.2 KiB, text/plain)

Apport retracing service (apport) wrote on 2018-01-25: StacktraceSource.txt

StacktraceSource.txt Edit (9.6 KiB, text/plain)

Apport retracing service (apport) wrote on 2018-01-25: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (45.7 KiB, text/plain)

Changed in xorg-server (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-amd64-retrace

Daniel van Vugt (vanvugt) on 2020-01-20

information type:

Private → Public

Launchpad Janitor (janitor) wrote on 2020-01-20:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg-server (Ubuntu):
status:	New → Confirmed

Daniel van Vugt (vanvugt) wrote on 2020-01-20:

This is actually the top Xorg crash in 20.04 but a glitch on our the tracking site "errors.ubuntu.com" makes it unclickable and unusable :(

https://errors.ubuntu.com/?release=Ubuntu%2020.04&package=xorg-server&period=year

tags:

added: focal

Ubuntu QA Website (ubuntuqa) wrote on 2020-01-20:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1745345

tags:

added: iso-testing

Norbert (nrbrtx) wrote on 2020-01-20:

I need to recall that on QEMU/KVM (while using virt-manager the crashes occur with Cirrus, QXL, VGA video drivers, but does not occur with VMVGA video driver) and VirtualBox (tested all versions with default `vboxvideo` driver) the crash is caused by `gstreamer-vaapi` package (see https://packages.ubuntu.com/focal/gstreamer1.0-vaapi). It is a dependency of `ubuntu-restricted-addons` (see https://packages.ubuntu.com/focal/ubuntu-restricted-addons).

So ubuntu-mate-welcome and for example Cheese with Yelp may be fixed by removing this package with

```
sudo apt-get purge gstreamer1.0-vaapi
sudo apt-get autoremove --purge # to remove libgstreamer-plugins-bad1.0-0 (is not a problem)
```

So please carefully analyze the crash dumps for errors in `gstreamer1.0-vaapi` and fix this package.

I'm not sure about the bug inside `xorg-server` codebase.

tags:

added: eoan
removed: single-occurrence third-party-packages

Norbert (nrbrtx) wrote on 2020-01-20:

#10

For original problem with Ubuntu MATE Welcome one can use crash file from this link - https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1796437/+attachment/5319138/+files/_usr_lib_xorg_Xorg.0.crash .

Launchpad Janitor (janitor) wrote on 2020-01-20:

#11

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gstreamer-vaapi (Ubuntu):
status:	New → Confirmed

Norbert (nrbrtx) wrote on 2020-01-20: apport information

#12

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: MATE
DistUpgraded: Fresh install
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
GraphicsCard: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter [80ee:beef] (prog-if 00 [VGA controller])
InstallationDate: Installed on 2020-01-19 (1 days ago)
InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Alpha amd64 (20200119)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
|__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-9-generic root=UUID=a7e811b1-6cbc-4d90-b1c9-8698611249e9 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3
Tags: focal ubuntu reproducible
Uname: Linux 5.4.0-9-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.100-4
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.4-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.6-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

tags:

added: apport-collected reproducible

Norbert (nrbrtx) wrote on 2020-01-20: CurrentDmesg.txt

#13

CurrentDmesg.txt Edit (44.8 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: DpkgLog.txt

#14

DpkgLog.txt Edit (1.7 MiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: LightdmDisplayLog.txt

#15

LightdmDisplayLog.txt Edit (8.0 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: LightdmLog.txt

#16

LightdmLog.txt Edit (25.7 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: Lspci.txt

#17

Lspci.txt Edit (7.1 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: Lsusb-v.txt

#18

Lsusb-v.txt Edit (5.0 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: ProcCpuinfo.txt

#19

ProcCpuinfo.txt Edit (862 bytes, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: ProcCpuinfoMinimal.txt

#20

ProcCpuinfoMinimal.txt Edit (862 bytes, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: ProcEnviron.txt

#21

ProcEnviron.txt Edit (325 bytes, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: ProcInterrupts.txt

#22

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: ProcModules.txt

#23

ProcModules.txt Edit (3.0 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: UdevDb.txt

#24

UdevDb.txt Edit (89.3 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: XorgLog.txt

#25

XorgLog.txt Edit (29.0 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: XorgLogOld.txt

#26

XorgLogOld.txt Edit (31.7 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: Xrandr.txt

#27

Xrandr.txt Edit (7.4 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20: xdpyinfo.txt

#28

xdpyinfo.txt Edit (66.3 KiB, text/plain)

apport information

Norbert (nrbrtx) wrote on 2020-01-20:

#29

crash file from Ubuntu MATE 20.04 LTS with all updates on start of Yelp Edit (6.0 MiB, text/plain)

Norbert (nrbrtx) wrote on 2020-01-20:

#30

Crash on VirtualBox with `gstreamer1.0-vaapi` installed also is caused by:
`gnome-books`, `gnome-contacts`, `gnome-control-center`, `gnome-documents`, `gnome-help`, `gnome-music`, `gnome-photo`, `gnome-sound-recorder`, `gnome-subtitles`.

Daniel van Vugt (vanvugt) wrote on 2020-01-21:

#31

Please don't run apport-collect on bugs you don't own. Please also avoid attaching crash files to bugs as we can't process them that way. You should run this command to create a new bug for each crash file:

ubuntu-bug YOURFILE.crash

Daniel van Vugt (vanvugt) on 2020-02-03

no longer affects:

gstreamer-vaapi (Ubuntu)

Norbert (nrbrtx) wrote on 2020-02-03:

#32

@vanvugt, could you please elaborate why do you think that `gstreamer-vaapi` is not related to this bug (or really bug 1796437).

I see that installation of the single `gstreamer1.0-vaapi` package make system crash. While its uninstallation removes the crash. Just tested 20200203 MATE ISO.

Do you/anybody-from-Canonical really work on this issue?

Changed in gstreamer-vaapi (Ubuntu):
status:	New → Confirmed

linex83 (linex83) wrote on 2020-02-03:

#33

Removing the package "gstreamer1.0-vaapi" solved the issue for me, too.

Daniel van Vugt (vanvugt) wrote on 2020-02-04:

#34

It is not appropriate to have a gstreamer-vaapi task here because there's nothing you can do in that package that is an acceptable fix for Xorg crashing. It's not a fix, it is a workaround.

If you remove "gstreamer1.0-vaapi", then that might be a good workaround for some people. But no possible change to that package is an acceptable fix to stop any other package from crashing Xorg in similar ways in future.

Changed in gstreamer-vaapi (Ubuntu):
status:	Confirmed → Invalid

intherye (intherye) wrote on 2020-02-07:

#35

This also happened on a 20.04 Xubuntu 64-bit VM in Qemu/KVM: Xorg crashing at login, next login works.

Daniel van Vugt (vanvugt) wrote on 2020-02-10:

#36

Also tracking (sounds closely related) in:
https://gitlab.freedesktop.org/xorg/xserver/issues/781

Bug Watch Updater (bug-watch-updater) on 2020-02-10

Changed in xorg-server:
status:	Unknown → New

Bill (franksmcb) (franksmcb) wrote on 2020-02-16:

#37

This does occur with 20200216 ISO with Ubuntu MATE using Virt-manager/QEMU, however this issue does not occur using VirtualBox.

Norbert (nrbrtx) wrote on 2020-02-17:

#38

Download full text (3.1 KiB)

@Bill (franksmcb) (franksmcb)

This is a bit broader. VirtualBox is still affected. I use 5.1 because of 25 VMs inside it.

As I already wrote - see https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1796437/comments/16 :

> Norbert (nrbrtx) wrote on 2020-01-16
>
>Still reproducible on 20200115 and 20200116 builds.
>
>---
>
>Reproducible method 1:
>
>1. boot installation media
>2. select [o] Normal installation, [x] Download updates, [x] Install third-party software
>3. Wait installation to finish
>4. Boot the installed system, wait for Snappy unpacking/initialization/seeding (check from tty1 with `snap list`)
>5. Login to desktop session
>6. Get crash of whole Xorg after login when of Ubuntu MATE Welcome window is starting to appear.
>
>Reproducible method 2:
>
>1. boot installation media
>2. select [o] Normal installation, [ ] Download updates, [ ] Install third-party software
>3. Wait installation to finish
>4. Boot the installed system, wait for Snappy unpacking/initialization/seeding (check from tty1 with `snap list`)
>5. Install Ubuntu restricted extras with `sudo apt-get install ubuntu-restricted-extras` and reboot
>6. Login to desktop session
>7. Get crash of whole Xorg after login when of Ubuntu MATE Welcome window is starting to appear.
>
>Guest settings: choosing video acceleration disabled or 3d video acceleration does not change >behavior. Increasing VRAM from default 16 Mb to 128 Mb (max for my machine) does not help either.
>VirtualBox versions tested:
>
>* 5.1.38-dfsg-0ubuntu1.16.04.3 (from multiverse) - crash,
>* 5.0.40 (from Oracle) - crash,
>* 5.1.38 (from Oracle) - crash,
>* 5.2.36 (from Oracle) - crash,
>* 6.0.16 (from Oracle) - crash,
>* 6.1.2 (from Oracle) - crash.
>
>---
>
>Removing `ubuntu-mate-welcome` from autostart with `sudo rm /etc/xdg/autostart/ubuntu-mate-welcome-autostart.desktop` fixes the login issue. But direct launch of it with `ubuntu-mate-welcome` ends with another crash.

and https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1796437/comments/17 :

> Norbert (nrbrtx) wrote on 2020-01-18
>
>With virt-manager the crashes occur with Cirrus, QXL, VGA video drivers.
>But does not occur with VMVGA video driver.
>Possibly kernel (drm) issue.

and https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1796437/comments/19 :

> Norbert (nrbrtx) wrote on 2020-01-18
>
>I found the real reason for the crashes. The problematic package is the `gstreamer1.0-vaapi` (see https://packages.ubuntu.com/focal/gstreamer1.0-vaapi).
>It is a dependency of `ubuntu-restricted-addons` (see https://packages.ubuntu.com/focal/ubuntu-restricted-addons).
>
>So ubuntu-mate-welcome and for example Cheese may be fixed by removing this package with
>
>```
>sudo apt-get purge gstreamer1.0-vaapi
>sudo apt-get autoremove --purge # to remove libgstreamer-plugins-bad1.0-0 (is not a problem)
>```
>
>So please carefully analyze the crash dumps for errors in `gstreamer1.0-vaapi` and fix this package.

End of quotes.

I would recommend to test any modern VirtualBox (according to https://www.virtualbox.org/wiki/Download_Old_Builds this means >= 5.2) with non-VMVGA video driver to reproduce the issue. And report here the results....

Ubuntu
xorg-server package

Xorg assert failure: Xorg: /usr/include/xorg/privates.h:122: dixGetPrivateAddr: Assertion `key->initialized' failed.

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Changed in gstreamer-vaapi (Ubuntu):
status:	Invalid → Confirmed

Changed in xorg-server (Ubuntu):
status:	Confirmed → Fix Released

Changed in xorg-server (Ubuntu):
status:	Fix Released → Confirmed

Ubuntuxorg-server package

Xorg assert failure: Xorg: /usr/include/xorg/privates.h:122: dixGetPrivateAddr: Assertion `key->initialized' failed.

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
xorg-server package