After turning display (LCD TV) off and then back on, session ends and Ubuntu goes back to the logon screen

Bug #1732012 reported by Jonathan Avraham
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

TV is an old Toshiba LCD connected via HDMI. Problem first appeared after upgrade to Artful.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xwayland 2:1.19.5-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3.2
Architecture: amd64
CompizPlugins: [core,composite,opengl,decor,compiztoolbox,imgpng,obs,gnomecompat,vpswitch,regex,resize,move,place,mousepoll,animation,grid,workarounds,session,wobbly,fade,cube,rotate,expo,scale,unitymtgrabhandles,ezoom,unityshell]
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 13 21:56:50 2017
DistUpgraded: 2017-10-21 11:42:55,395 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.1.30, 4.10.0-38-generic, x86_64: installed
 virtualbox, 5.1.30, 4.13.0-16-generic, x86_64: installed
 virtualbox, 5.1.30, 4.13.0-17-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6530D] [1002:964a] (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd BeaverCreek [Radeon HD 6530D] [1458:d000]
InstallationDate: Installed on 2012-05-29 (1994 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Gigabyte Technology Co., Ltd. GA-A75M-D2H
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=ce7c3cb8-c699-4b71-8e50-d1a46484f917 ro quiet splash
SourcePackage: xorg-server
UpgradeStatus: Upgraded to artful on 2017-10-21 (23 days ago)
dmi.bios.date: 11/03/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: GA-A75M-D2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd11/03/2011:svnGigabyteTechnologyCo.,Ltd.:pnGA-A75M-D2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-A75M-D2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-A75M-D2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Oct 18 21:11:02 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1.3
xserver.video_driver: radeon

Revision history for this message
Jonathan Avraham (shambler-com) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Next time this problem occurs, please look in /var/crash for .crash files. If any are found then please upload them using this command only:

  ubuntu-bug /var/crash/YOURFILE.crash

And then add a comment in this bug telling us the newly-created bug ID.

affects: xorg-server (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Jonathan Avraham (shambler-com) wrote :

Thanks for your input, Daniel, but I just easily reproduced it (just flip the input source bach and forth, no need to even turn the TV off) and no crash file was created. /var/crash only has 4 crash files, none of which are from today.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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