AMD Radeon HD [1002:9834][1002:9830] Unable to boot to desktop without the nomodeset parameter

[Po-Hsu Lin]

CID: 201308-14155 Dell Inspiron 3135

00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8210] [1002:9834]

Steps:
1. Boot the system with a LiveUSB

Expected result:
* System can be boot to the desktop normally.

Actual result:
* System cannot be boot to the desktop, no display after the splash screen, and the system
  itself seems not responding, Xorg.0.log.old is empty after rebooting with nomodeset

More information:
It works fine with adding the "nomodset" parameter into grub
12.04.3 and 14.04 dailylive works fine as well

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: ALC283 Analog [ALC283 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1542 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1542 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xf0240000 irq 79'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100500'
   Controls : 7
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0244000 irq 80'
   Mixer name : 'Realtek ALC283'
   Components : 'HDA:10ec0283,10280614,00100003'
   Controls : 16
   Simple ctrls : 7
Date: Fri Mar 28 03:55:30 2014
HibernationDevice: RESUME=UUID=96d4a065-ef55-46d7-9f96-36e5b78d4952
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 3135
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=4176c840-d1cd-4e4a-ad87-0e54238205d4 ro nomodeset quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: BNE3A2
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A00
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd09/24/2013:svnDellInc.:pnInspiron3135:pvr:rvnDellInc.:rnBNE3A2:rvrX02:cvnDellInc.:ct8:cvrA00:
dmi.product.name: Inspiron 3135
dmi.sys.vendor: Dell Inc.

[Po-Hsu Lin (cypressyew)]

It's similar to bug 1290745, but no display and system not responding for this bug

[Po-Hsu Lin (cypressyew)]

Tested with reinstall the raraing x stack, it works
apt-get install xserver-xorg-lts-raring
We can now narrow down the problem to the saucy x stack

[Po-Hsu Lin (cypressyew)]

Also affects 201310-14248 with AMD Radeon HD 8400 [1002:9830]

[Po-Hsu Lin (cypressyew)]

Verified on 201310-14248 and 201308-14155
This issue does not exist in 14.04 stock image.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Anthony Wong (anthonywong)]

@Po-Hsu
According to https://wiki.ubuntu.com/Kernel/LTSEnablementStack, the Saucy HWE stack should already be EOL'd, and 14.04 does not have this issue, should we close this bug?

[Po-Hsu Lin (cypressyew)]

Yes, I think maybe we can mark it as a won't fix in Saucy.

[Alkis Georgopoulos (alkisg)]

This bug still exists in a supported release, namely 12.04.5, with the trusty backported xorg stack.

# lspci -nn -k | grep -A 2 VGA
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400] [1002:9830]
         Subsystem: ASUSTeK Computer Inc. Device [1043:8623]
         Kernel driver in use: radeon

I'll attach the Xorg.log as well, which shows the segfault.

[Timo Aaltonen (tjaalton)]

12.04 is EOL