fn+f1 (suspend in my laptop) does not work

[Eugenio González]

The suspension from the menu or the power button works properly, but the fn + f1 no.

I'm using Xenial in a laptop asus K54HR

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xfce4-power-manager 1.4.4-4ubuntu2
ProcVersionSignature: Ubuntu 4.3.0-2.11-generic 4.3.0
Uname: Linux 4.3.0-2-generic x86_64
ApportVersion: 2.19.4-0ubuntu2
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Feb 12 23:14:19 2016
InstallationDate: Installed on 2015-12-09 (65 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151108)
SourcePackage: xfce4-power-manager
UpgradeStatus: No upgrade log present (probably fresh install)

[Theo Linkspfeifer (lastonestanding)]

Please let us know if this issue was resolved by an update or the upgrade to Xubuntu 18.04 LTS.

[Eugenio González (eugeagb)]

Hello.

Now I'm using 18.04. Now suspend, but not correctly.

Sometimes, when it returns does not work wifi or ethernet, and I cannot power off except when I hold power off button, it returns to the login window all times.

Thanks (and sorry my bad english)

[Theo Linkspfeifer (lastonestanding)]

Can you power off the system with the terminal command "systemctl poweroff" or "sudo shutdown -h now"?

What does "journalctl" report?

[Eugenio González (eugeagb)]

Hello.

journalctl says:

-- Logs begin at Sat 2018-05-19 17:34:35 CEST, end at Sat 2018-09-08 15:45:56 CEST. --
may 19 17:34:35 machine kernel: Linux version 4.15.0-20-generic (buildd@lgw01-amd64-039) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 (Ubuntu 4.15.0
may 19 17:34:35 machine kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=4f8c03b1-39b3-4748-9d43-64dc54983541 ro quiet splash vt.handoff=1
may 19 17:34:35 machine kernel: KERNEL supported cpus:
may 19 17:34:35 machine kernel: Intel GenuineIntel
may 19 17:34:35 machine kernel: AMD AuthenticAMD
may 19 17:34:35 machine kernel: Centaur CentaurHauls
may 19 17:34:35 machine kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
may 19 17:34:35 machine kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
may 19 17:34:35 machine kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
may 19 17:34:35 machine kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
may 19 17:34:35 machine kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format.
may 19 17:34:35 machine kernel: e820: BIOS-provided physical RAM map:
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009e7ff] usable
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x000000000009e800-0x000000000009ffff] reserved
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000000100000-0x000000002004ffff] usable
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000020050000-0x000000002024ffff] reserved
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000020250000-0x000000003fffffff] usable
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000040000000-0x00000000401fffff] reserved
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x0000000040200000-0x00000000bf40bfff] usable
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x00000000bf40c000-0x00000000bf58dfff] reserved
may 19 17:34:35 machine kernel: BIOS-e820: [mem 0x00000000bf58e000-0x00000000bf593fff] usable

It doesn't always happen, but when do it, "systemctl power off" does not work, says:

"Failed to power off system via logind: There's already a shutdown or sleep operation in progress"

"sudo shutdown -h now" put it in suspend and when I closed and open the lid it power off.

[Theo Linkspfeifer (lastonestanding)]

This is only a snippet of the log. The full log can be obtained by redirecting the output to a file (journalctl -b > log.txt).

Based on the logind error message this may be bug 1441253, so I suggest adding a comment and your log to that report.

[Eugenio González (eugeagb)]

Thank you very much for your time and effort

[gary knott (garyknott)]

I have the same failure: suspend, then hit a key to get a "login window" to
give my password and resume -- all is fine, except subsequent reboot or shutdown
fais with messages about the "hanging suspend". This is Lubuntu 18.04 on hp laptop.