Notification area crashed upon booting to the live DE (i386 only)

Bug #1425401 reported by Erick Brunzell
104
This bug affects 18 people
Affects Status Importance Assigned to Milestone
Ubuntu MATE
Fix Released
High
Unassigned
gtk+2.0 (Ubuntu)
Fix Released
High
Unassigned
mate-panel (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Apport displayed this report at end of installation so I decided to let apport do it's collecting.

I see now this refers to mate-panel so possibly because the notification area had to be relaunched upon booting into the live DE?

This is a first-look for me when it comes to Ubuntu MATE so I have to learn the new package names, etc.

ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: mate-panel 1.8.1+dfsg1-3
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic i686
ApportVersion: 2.16.1-0ubuntu2
Architecture: i386
CasperVersion: 1.351
CurrentDesktop: MATE
Date: Wed Feb 25 05:04:10 2015
ExecutablePath: /usr/lib/mate-panel/notification-area-applet
LiveMediaBuild: Ubuntu-MATE 15.04 "Vivid Vervet" - Alpha i386 (20150224.2)
ProcCmdline: /usr/lib/mate-panel/notification-area-applet
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SegvAnalysis: Skipped: missing required field "Disassembly"
Signal: 11
SourcePackage: mate-panel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Erick Brunzell (lbsolost) wrote :
information type: Private → Public
description: updated
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceSource:
 #0 0x24bc8b6c in ?? ()
 #1 0xb7050078 in gdk_threads_dispatch_free (data=0xb617e779 <_dbus_message_loader_queue_messages+9>) at /build/buildd/gtk+2.0-2.24.26/gdk/gdk.c:547
   [Error: /build/buildd/gtk+2.0-2.24.26/gdk/gdk.c was not found in source tree]
 #2 0xb773a000 in ?? () from /tmp/apport_sandbox_PDxsvF/usr/lib/i386-linux-gnu/libX11.so.6
StacktraceTop:
 ?? ()
 gdk_threads_dispatch_free (data=0xb617e779 <_dbus_message_loader_queue_messages+9>) at /build/buildd/gtk+2.0-2.24.26/gdk/gdk.c:547
 ?? () from /tmp/apport_sandbox_PDxsvF/usr/lib/i386-linux-gnu/libX11.so.6

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
tags: added: apport-failed-retrace
tags: removed: need-i386-retrace
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote : Re: Apport displayed this report at end of installation

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1425401

tags: added: iso-testing
Revision history for this message
Erick Brunzell (lbsolost) wrote : Re: Mate notification area crashed upon booting to the live DE

I suspect bug #1425499 may be a duplicate of this, or at least related.

summary: - Apport displayed this report at end of installation
+ Mate notification area crashed upon booting to the live DE
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mate-panel (Ubuntu):
status: New → Confirmed
Revision history for this message
Seth Johnson (sethj) wrote :

I encountered this in the live session and after install and reported it here https://bugs.launchpad.net/ubuntu/+source/mate-panel/+bug/1425375. Apport made my bug private though, so I have marked it as a duplicate of this one.

Changed in mate-panel (Ubuntu):
importance: Undecided → High
Revision history for this message
Erick Brunzell (lbsolost) wrote :

I'm testing 20150225 i386 now and did not see this just booting to the live DE, I'll wait and see what happens at the end of installation.

@ Seth Johnson, I noticed that both of my MATE bug reports were private so I had to switch them to public so they could be read. Maybe the Ubuntu MATE devs need to change some Launchpad setting????

Revision history for this message
Martin Wimpress  (flexiondotorg) wrote :

Also seen this, but only on i386. amd64 is fine.

Changed in ubuntu-mate:
status: New → Confirmed
Revision history for this message
Martin Wimpress  (flexiondotorg) wrote :

PowerPC is also fine. Just i386 is affected.

summary: - Mate notification area crashed upon booting to the live DE
+ Notification area crashed upon booting to the live DE
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Notification area crashed upon booting to the live DE

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xfce4-panel (Ubuntu):
status: New → Confirmed
summary: - Notification area crashed upon booting to the live DE
+ Notification area crashed upon booting to the live DE (i386 only)
Changed in xfce4-panel (Ubuntu):
importance: Undecided → High
Changed in ubuntu-mate:
importance: Undecided → High
Revision history for this message
Stephen Cook (stevecook172001) wrote :

Yep, I am using ubuntu mate 14.04. Notification area crashes on every login. Has to be reloaded. Usually fine for rest of session, but about 10% of time crashes again during session

Revision history for this message
Stephen Cook (stevecook172001) wrote :

should add, am using i386

Revision history for this message
Martin Wimpress  (flexiondotorg) wrote :

@stevecook172001 Are you sure you mean 14.04? Please post the output of `lsb_release -a` on the affected computer.

If you are indeed running 14.04, can you tell me if you have the following PPA enabled?

  * https://launchpad.net/~ubuntu-mate-dev/+archive/ubuntu/crazy-mate

If you are running 14.04 and have that PPA enabled, then I believe this is a regression in GTK2 because I have built to next GTK2 release in the PPA above.

Revision history for this message
Christopher (soft-kristal) wrote :

I have 15.04 running on two partitions of two laptops; one an older i386 and the newer an AMD64. I experience the bug on the former upon every boot but not at all on the latter.

Neither have the PPA crazy-mate installed.

Revision history for this message
Martin Wimpress  (flexiondotorg) wrote :

OK, this looks like a regression in GTK2.

I have installed Ubuntu MATE 14.04 on i386. All works fine. I then add the following PPA where I have backported GTK 2.24.26-0ubuntu1 from Vivid.

  * https://launchpad.net/~ubuntu-mate-dev/+archive/ubuntu/crazy-mate

I now experience the exact same crashes in 14.04 that I've experienced on 15.04.

Revision history for this message
Martin Wimpress  (flexiondotorg) wrote :

gtk+2.0_2.24.26-0ubuntu2 has been released that fixes this issue.

Changed in ubuntu-mate:
status: Confirmed → Fix Released
Changed in mate-panel (Ubuntu):
status: Confirmed → Fix Released
affects: xfce4-panel (Ubuntu) → gtk+2.0 (Ubuntu)
Changed in gtk+2.0 (Ubuntu):
status: Confirmed → Fix Released
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