Intuos4 not working after unplugging and plugging back in usb cord

[klerfayt]

Intuos4 (medium) appears to only function if it's connected to pc prior to starting ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-input-wacom 1:0.14.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Fri Apr 13 17:11:40 2012
DistUpgraded: 2012-04-13 00:11:18,624 DEBUG enabling apt cron job
DistroCodename: precise
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Gigabyte Technology Co., Ltd. GA-880GM-USB3
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=b6a73a08-d07b-4219-8993-86d3bba6442b ro quiet splash vt.handoff=7
SourcePackage: xf86-input-wacom
UpgradeStatus: Upgraded to precise on 2012-04-12 (0 days ago)
dmi.bios.date: 03/14/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FC
dmi.board.name: GA-880GM-USB3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFC:bd03/14/2011:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GM-USB3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GM-USB3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-880GM-USB3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.7.4-0ubuntu3
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[Timo Aaltonen (tjaalton)]

Works for me (Intuos4 L).

Attach /var/log/Xorg.0.log and output of 'xinput list', and if the previous command shows the wacom devices run 'xinput list-props <id of the stylus device>' and add the output here.

[klerfayt (klerfayt-deactivatedaccount)]

xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Razer Razer 1600dpi 3 button optical mouse id=8 [slave pointer (2)]
⎜ ↳ Wacom Intuos4 6x9 stylus id=11 [slave pointer (2)]
⎜ ↳ Wacom Intuos4 6x9 eraser id=12 [slave pointer (2)]
⎜ ↳ Wacom Intuos4 6x9 cursor id=13 [slave pointer (2)]
⎜ ↳ Wacom Intuos4 6x9 pad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Power Button id=7 [slave keyboard (3)]
    ↳ LITEON Technology USB Multimedia Keyboard id=9 [slave keyboard (3)]
    ↳ LITEON Technology USB Multimedia Keyboard id=10 [slave keyboard (3)]

xinput list-props 11
Device 'Wacom Intuos4 6x9 stylus':
 Device Enabled (121): 1
 Coordinate Transformation Matrix (123): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
 Device Accel Profile (249): 0
 Device Accel Constant Deceleration (250): 3.000000
 Device Accel Adaptive Deceleration (251): 1.000000
 Device Accel Velocity Scaling (252): 10.000000
 Device Node (241): "/dev/input/event5"
 Wacom Tablet Area (277): 0, 0, 44704, 27940
 Wacom Rotation (278): 0
 Wacom Pressurecurve (279): 0, 0, 100, 100
 Wacom Serial IDs (280): 185, 154168817, 2050, 0, 0
 Wacom Serial ID binding (281): 0
 Wacom Pressure Threshold (282): 27
 Wacom Sample and Suppress (283): 2, 4
 Wacom Enable Touch (284): 1
 Wacom Hover Click (285): 1
 Wacom Enable Touch Gesture (286): 0
 Wacom Touch Gesture Parameters (287): 0, 0, 250
 Wacom Tool Type (288): "STYLUS" (270)
 Wacom Button Actions (289): "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0)
 Device Product ID (240): 1386, 185
 Wacom Debug Levels (290): 0, 0

[Timo Aaltonen (tjaalton)]

The logfile is from when you had the device attached when booting up? Please boot without the device, then plug it in and attach the logfile..

[Timo Aaltonen (tjaalton)]

Looks normal to me. Does it work on the livecd session?

[klerfayt (klerfayt-deactivatedaccount)]

No, it doesn't work from liveusb either (if tablet is not plugged in during boot up). Tested with precise pangolin daily image.

[Launchpad Janitor (janitor)]

[Expired for xf86-input-wacom (Ubuntu) because there has been no activity for 60 days.]

[klerfayt (klerfayt-deactivatedaccount)]

fixed

[Timo Aaltonen (tjaalton)]

klerfayt: really? what fixed it?

[klerfayt (klerfayt-deactivatedaccount)]

No idea ;-)