Fujitsu T4310 serial wacom touchscreen not working

[Alathald]

Not sure how this whole bug reporting thing works but I've tried everything I can think of to enable touch on this computer. Stylus and Eraser both work great but touch just does not respond. I've done a complete system wipe/reinstall/update just before the bug report mainly because I completely fubared X the first go round but everything works exactly as I'd expect it to...except touch.

Any help would be greatly appreciated. Really looking forward to unity/multitouch awesomeness in narwhal...

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-input-wacom 1:0.10.8-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
Architecture: amd64
DRM.card0.DisplayPort.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.DisplayPort.2:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.HDMI_Type_A.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Sun Nov 21 06:26:50 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: FUJITSU LifeBook T4310
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=bdf139ab-003d-49bd-9a87-2d3eff849554 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xf86-input-wacom
dmi.bios.date: 09/30/2009
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.05
dmi.board.name: FJNB206
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: A41K21E90B4A1001
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.05:bd09/30/2009:svnFUJITSU:pnLifeBookT4310:pvr:rvnFUJITSU:rnFJNB206:rvr:cvnA41K21E90B4A1001:ct10:cvr:
dmi.product.name: LifeBook T4310
dmi.sys.vendor: FUJITSU
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: x86_64
 kernel: 2.6.35-22-generic

[Bryce Harrington (bryce)]

As it happens, I have a Fujitsu T4410 myself. Ironically, I'd gotten it so I could work on Ubuntu's multitouch project, but then found out it uses a serial interface and the wacom kernel driver so wasn't valid for our development purposes (which was focused on N-Trig and USB interface devices).

From http://lii-enac.fr/en/projects/shareit/multitouch-devices.html:

Wacom has multitouch in their Bamboo Touch and Bamboo Pen&Touch products. A Wacom multitouch panel is embedded in the HP tm2, HID protocol. Another is is the Fujitsu LifeBook T4410 and T4310, with a serial interface. The 'wacom' kernel driver handles these, and is undergoing work to make it compliant with the kernel multitouch protocol.

[Bryce Harrington (bryce)]

To get my T4410 working with wacom, I used the attached xorg.conf. (We could probably pump all that into a udev rule to make it autoconfigure.)

I also did a `sudo modprobe wacom` and restarted X.

bryce@lynmouth:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ stylus id=6 [slave pointer (2)]
⎜ ↳ eraser id=7 [slave pointer (2)]
⎜ ↳ touch id=8 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=16 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ Fujitsu FUJ02E3 id=10 [slave keyboard (3)]
    ↳ Video Bus id=11 [slave keyboard (3)]
    ↳ Fujitsu FUJ02B1 id=12 [slave keyboard (3)]
    ↳ Power Button id=13 [slave keyboard (3)]
    ↳ CNF8248 id=14 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)]
bryce@lynmouth:~$ xinput list-props "touch"
Device 'touch':
 Device Enabled (125): 1
 Coordinate Transformation Matrix (127): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
 Device Accel Profile (243): 0
 Device Accel Constant Deceleration (244): 1.000000
 Device Accel Adaptive Deceleration (245): 1.000000
 Device Accel Velocity Scaling (246): 10.000000
 Wacom Tablet Area (253): 0, 0, 2631, 1652
 Wacom Rotation (254): 0
 Wacom Serial IDs (256): 227, 0, 3, 0
 Wacom TwinView Resolution (257): 0, 0, 0, 0
 Wacom Display Options (258): -1, 0, 1
 Wacom Screen Area (259): 0, 0, 1280, 800
 Wacom Proximity Threshold (260): 0
 Wacom Capacity (261): -1
 Wacom Pressure Threshold (262): 27
 Wacom Sample and Suppress (263): 2, 4
 Wacom Enable Touch (264): 1
 Wacom Hover Click (265): 0
 Wacom Enable Touch Gesture (266): 0
 Wacom Touch Gesture Parameters (267): 50, 20, 250
 Wacom Tool Type (268): "TOUCH" (271)
 Wacom Button Actions (269): "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0), "None" (0)
bryce@lynmouth:~$

[Bryce Harrington (bryce)]

The above gets single-touch working.

To get two-finger touch working (two fingers appears to be the max the driver can do), I did this:

bryce@lynmouth:~$ xsetwacom set "touch" Gesture "on"

bryce@lynmouth:~$ xinput list-props "touch" | grep Gesture
 Wacom Enable Touch Gesture (266): 1
 Wacom Touch Gesture Parameters (267): 50, 20, 250

To test for multitouch functionality, I tried the right click gesture: Put one finger on the screen, then while holding that on the screen tap the screen with a second finger. Right click menu pops up.

[Bryce Harrington (bryce)]

Also see bug #654507. utouch supposedly will work with the wacom-dkms package however sounds like it's a bit buggy.

[Alathald (kgullion)]

This gets multitouch working perfectly on the T4310 as well, though I did manage to kill my pen's functionality through my own sheer stupidity (messing around with xorg.conf.d is not a good idea, esp when you forget to make backups).

Anyway, huge thanks to Bryce, ytmnd!

[bugbot (bugbot)]

Hey Alathald,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

[Alathald (kgullion)]

Both the pen and touch worked right out of the box. To get multitouch working I used the following command:

    xsetwacom set "Serial Wacom Tablet touch" Gesture "on"

Everything works great now. Thanks for the help!

[Timo Aaltonen (tjaalton)]

Thank you for the feedback, closing the bug.