Wacom Artpad 2 (serial tablet) is not recognized on lucid lynx

Bug #575599 reported by hncalife
64
This bug affects 12 people
Affects Status Importance Assigned to Milestone
xf86-input-wacom (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

I am using ubuntu 10.04 lucid lynx with xserver-xorg-input-wacom 1:0.10.5-0ubuntu4

i have a Wacom tablet artpad2 (serial tablet) , it don't work .

this is the message of /var/log/Xorg.0.log

(==) Using config file: "/etc/X11/xorg.conf"
(==) Using config directory: "/usr/lib/X11/xorg.conf.d"
(==) ServerLayout "Default Layout"
(**) |-->Screen "Default Screen" (0)
(**) | |-->Monitor "Configured Monitor"
(==) No device specified for screen "Default Screen".
        Using the first device section listed.
(**) | |-->Device "Default Device"
(**) |-->Input Device "stylus"
(**) |-->Input Device "eraser"
(**) |-->Input Device "cursor"
(==) Automatically adding devices
(==) Automatically enabling devices
(**) Option "Device" "/dev/ttyS0"
(**) Option "SendCoreEvents"
(**) stylus: always reports core events
(II) XINPUT: Adding extended input device "stylus" (type: STYLUS)
(**) Option "StopBits" "1"
(**) Option "DataBits" "8"
(**) Option "Parity" "None"
(**) Option "Vmin" "1"
(**) Option "Vtime" "10"
(**) Option "FlowControl" "Xoff"
(WW) stylus: Waited too long for answer (failed after 3 tries).
(WW) stylus: Waited too long for answer (failed after 3 tries).
(WW) stylus: Waited too long for answer (failed after 3 tries).
(II) stylus: serial tablet id 0x90.
(EE) Couldn't init device "stylus"
(II) UnloadModule: "wacom"
(**) Option "Device" "/dev/ttyS0"
(**) Option "SendCoreEvents"
(**) eraser: always reports core events
(II) XINPUT: Adding extended input device "eraser" (type: ERASER)
(**) Option "StopBits" "1"
(**) Option "DataBits" "8"
(**) Option "Parity" "None"
(**) Option "Vmin" "1"
(**) Option "Vtime" "10"
(**) Option "FlowControl" "Xoff"
(WW) eraser: Waited too long for answer (failed after 3 tries).
(WW) eraser: Waited too long for answer (failed after 3 tries).
(WW) eraser: Waited too long for answer (failed after 3 tries).
(II) eraser: serial tablet id 0x90.
(EE) Couldn't init device "eraser"
(II) UnloadModule: "wacom"
(**) Option "Device" "/dev/ttyS0"
(II) UnloadModule: "wacom"
(EE) PreInit returned NULL for "cursor"
---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: nvidia-173, 173.14.22, 2.6.32-21-generic, i686: installed
EcryptfsInUse: Yes
InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406)
MachineType: ASUSTeK Computer INC. A7N8X
NonfreeKernelModules: nvidia
Package: xf86-input-wacom (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=3a1ef905-c842-43e5-a50a-b4053de841c1 ro quiet splash
ProcEnviron:
 LANGUAGE=fr_GP:
 LANG=fr_FR.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo tty www-data
dmi.bios.date: 12/26/2002
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A7N8X ACPI BIOS Rev 1017 Beta 005 T0
dmi.board.name: A7N8X
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufactture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA7N8XACPIBIOSRev1017Beta005T0:bd12/26/2002:svnASUSTeKComputerINC.:pnA7N8X:pvrREV1.xx:rvnASUSTeKComputerINC.:rnA7N8X:rvrREV1.xx:cvnChassisManufactture:ct3:cvrChassisVersion:
dmi.product.name: A7N8X
dmi.product.version: REV 1.xx
dmi.sys.vendor: ASUSTeK Computer INC.
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

Revision history for this message
Bryce Harrington (bryce) wrote :

[This is an automatic notification.]

Hi hncalife,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 575599

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 575599 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/575599

Changed in xf86-input-wacom (Ubuntu):
status: New → Incomplete
tags: added: needs-retested-on-lucid-by-june
Revision history for this message
hncalife (hncalife) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
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hncalife (hncalife) wrote : CurrentDmesg.txt

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hncalife (hncalife) wrote : GdmLog.txt

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hncalife (hncalife) wrote : GdmLog1.txt

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hncalife (hncalife) wrote : GdmLog2.txt

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hncalife (hncalife) wrote : Lspci.txt

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hncalife (hncalife) wrote : Lsusb.txt

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hncalife (hncalife) wrote : PciDisplay.txt

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hncalife (hncalife) wrote : UdevDb.txt

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hncalife (hncalife) wrote : XorgConf.txt

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hncalife (hncalife) wrote : XorgLogOld.txt

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hncalife (hncalife) wrote : Xrandr.txt

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hncalife (hncalife) wrote :

Hi Brice,

I have this bug on ubuntu 10.04 Lucid Linx, i bought a serial to usb adaptator for try to connect the tablet artpad2 in usb.

it don't work, i have changed : /etc/X11/xorg.conf (/dev/ttyS0 to /dev/ttyUSB0)
i have this message in Xorg.0.log

(**) Option "Device" "/dev/ttyUSB0"
(EE) stylus: wcmDeviceTypeKeys unable to ioctl USB key bits.
(II) UnloadModule: "wacom"
(EE) PreInit returned NULL for "stylus"
(**) Option "Device" "/dev/ttyUSB0"
(EE) eraser: wcmDeviceTypeKeys unable to ioctl USB key bits.
(II) UnloadModule: "wacom"
(EE) PreInit returned NULL for "eraser"
(**) Option "Device" "/dev/ttyUSB0"
(EE) cursor: wcmDeviceTypeKeys unable to ioctl USB key bits.
(II) UnloadModule: "wacom"
(EE) PreInit returned NULL for "cursor"

Bryce Harrington (bryce)
tags: added: xubuntu
tags: added: lucid
Revision history for this message
eulores (eulores+) wrote :

Hello, I have the same issue.

My Wacom board is model UD-0608-R and uses a COM port on my PC.
The last LinuxWacom driver which worked fine with this tabled was 0.8.7-2, but this driver only supports X server <= 1.6.4.
The new generation of drivers (currently at version 0.10.7) does no longer support serial / COM port / rs232 based tablets.

This bug is currently set to expire within days. I think this is wrong.

Best regards,
eulores

eulores (eulores+)
Changed in xf86-input-wacom (Ubuntu):
status: Incomplete → New
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

 Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in xf86-input-wacom (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Stefan Sittler (smws) wrote :

I've been happy that my older serial Wacom ArtzII tablet works with various versions of Ubuntu (tweaking neccesary). So, hopefully somebody can give me some insight on getting it to work with 10.04 Lucid. Here is the story:

In Karmic, I had the tablet/stylus/eraser working through a Keyspan serial->USB adapter, and the following lines in my xorg.conf:

Section "InputDevice"
 Driver "wacom"
 Identifier "stylus"
 Option "Device" "/dev/ttyUSB0"
 Option "Type" "stylus"
 Option "USB" "on" #USB ONLY
EndSection

Section "InputDevice"
 Driver "wacom"
 Identifier "eraser"
 Option "Device" "/dev/ttyUSB0"
 Option "Type" "eraser"
 Option "USB" "on" #USB ONLY
EndSection

Section "InputDevice"
 Driver "wacom"
 Identifier "cursor"
 Option "Device" "/dev/ttyUSB0"
 Option "Type" "cursor"
 Option "USB" "on" #USB ONLY
EndSection

and in the server layout section:

Section "ServerLayout"
 Identifier "Default Layout"
 Screen "Default Screen"
 InputDevice "Generic Keyboard"
 InputDevice "Configured Mouse"
 InputDevice "stylus" "SendCoreEvents"
 InputDevice "cursor" "SendCoreEvents"
 InputDevice "eraser" "SendCoreEvents"
EndSection

Since I've upgraded, the new xorg.conf written by the update manager reads, for those sections:
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
#Section "InputDevice"
# Driver "wacom"
# Identifier "stylus"
# Option "Device" "/dev/ttyUSB0"
# Option "Type" "stylus"
# Option "USB" "on" #USB ONLY
#EndSection
(etc)
Section "ServerLayout"
 Identifier "Default Layout"
 Screen "Default Screen"
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
# InputDevice "Generic Keyboard"
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
# InputDevice "Configured Mouse"
# commented out by update-manager, HAL is now used and auto-detects devices
# Keyboard settings are now read from /etc/default/console-setup
# InputDevice "stylus" "SendCoreEvents"
(etc)

So, I read around, and tried updating
/usr/lib/X11/xorg.conf.d/10-wacom.conf
but the format seems different and I'm having no luck. I tried changing
MatchDevicePath "/dev/input/event*"
to
MatchDevicePath "/dev/ttyUSB0"
but, no luck.

I've also tried using the old xorg.conf; it didn't help.

FWIW, I can still see the tablet responding through wacdump (why was wacom-tools removed as a package? grrr.).

Thanks in advance!

Revision history for this message
mpGoodwin (martin-launchpad-goodwin) wrote :

This is still the case for Natty - just updated, because I read that the new version of wacom drivers would be included, rather than work my way through the complete download, build and install - I have unfortunately lost the link, but will update here if I find it again in my searches to get this working.

Revision history for this message
Favux (favux-is) wrote :

Legacy serial tablet support is available for Lucid and Maverick using a patch set to add a modified linuxwacom serial driver to xf86-input-wacom-0.10.6. See "HOW TO Set Up a Wacom Serial Tablet in Ubuntu": http://ubuntuforums.org/showthread.php?t=1780154

Additionally a new wacom_serial.ko (protocol 4) by tokenrove and wacom_serial5.ko (protocol 5; Intuous and Intuos2) by roaldfre are being developed. They are currently in a working testable form. These will provide support for legacy serial tablets in Natty and later in conjunction with inputattach. Links in the above HOW TO.

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