Comment 30 for bug 308191

(In reply to comment #20)
> the kernel (2.6.31) exports the resolution as well. Are you able to calculate
> the threshold based on that? That said, as soon as we have that threshold
> anywhere we kinda need to expose it as an option anyway. but a correct
> auto-calculation is needed nonetheless.
>

I'm using kernel 2.6.31 but the resolution is still incorrectly reported as 1x1. I'll look into this problem and see if the resolution can help with this bug.

> > https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/402863
> > https://bugs.edge.launchpad.net/ubuntu/+bug/395515
>
> both bugs describe the issue where the users clicks a button while using a
> finger. this is what the Synaptics Area property is already for, if this area
> doesn't work in this use-case then that's the bit that needs fixing.
> can you please test this with the area property set to the correct values, the
> second finger should not have any effect whatsoever if the area is active.
>

In those cases the Synaptics Area was not set but the property works well when used.

I have noticed that the reports which are more specific to the problem we're dealing with are private reports from our customers. Only members of Canonical's OEM team have access to these reports. I can give you the description of their problems (stripped of private information) if you think it can help.

For example the first two paragraphs of the description that I put in this bug report on freedesktop.org were taken from one of our private reports.