Keyboard does not work on console with windows guest in XenCenter

[Peter Russell]

I have installed xcp-xapi on Ubuntu Precise. I want to use it to host some Windows guests. I am using Citrix XenCenter (6.0.2) on windows as a client.

I am able to view the console of the guest, but I am unable to send any keystrokes. This means that it is impossible to log in to the guest.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xcp-xapi 1.3.2-5 [modified: usr/lib/xcp/lib/vncterm-wrapper]
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic x86_64
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Mon Jul 9 14:28:02 2012
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327)
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: xen-api
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.init.d.xcp.xapi: 2012-07-06T12:12:16.533752

[Mike (akfypznt56ld2kjywwche-mike-nw2wga2s5w6wnovqwws3u)]

This is happining to me as well.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Justin Thomas (julkon)]

Same here; trying to install an Ubuntu VM, but stuck at the graphical "Installer boot menu."

I notice that my cursor changes to a dot (like I would usually see in VNC) when I hover over the console, but I'm unable to actually issue any keystrokes or mouse clicks to the console.

[Rybalchenko Maxim (makstex)]

if this is how it will help - when you press a key in the logs ( /var/log/xcp-xapi.log), the following occurs:
31464 INET 127.0.0.1:80|Connection to VM console R:71f76cf09107|console] Proxy exited
31510 INET 127.0.0.1:80|Connection to VM console R:da15e4d0e6e2|console] VM OpaqueRef:01f7a41f-ac95-60c4-bf9a-00084692d7ee console port: Some 5901
31510 INET 127.0.0.1:80|Connection to VM console R:da15e4d0e6e2|console] Connected; running proxy (between fds: 24 and 25)

[Logan Rosen (logan)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Thomas Goirand (thomas-goirand)]

Hi,

While XenCenter doesn't work, OpenXenManager does, so you can use that for the console.

Thomas

[Rybalchenko Maxim (makstex)]

OpenXenManager not working on "offtopic".

[Thomas Goirand (thomas-goirand)]

Hi,

I don't agree it really is *ON* topic. OpenXenManager is in both Debian and Ubuntu, while XenCenter is not. More over, XenCenter is for a non-free platform, so why should I care? Or is there a XenCenter for Linux? I don't think so.

As the maintainer of Xen-API in Debian, I care more about what is in the distribution than what isn't. And I care even less for software that doesn't even has a version for Unix.

Last thing, such problem would be better reported to Citrix directly. As the package maintainer, I can't do much about such upstream problem anyway (unless I am given a patch to apply).