[Upstream] Microsoft Office Word Viewer 2003 in WINE crashes downloading compatibility pack

[penalvch]

Binary package hint: wine1.2

1) lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

2) apt-cache policy wine1.3
wine1.3:
  Installed: 1.3.10-0ubuntu1~maverickppa1
  Candidate: 1.3.10-0ubuntu1~maverickppa1
  Version table:
 *** 1.3.10-0ubuntu1~maverickppa1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

3) What is expected to happen is when one downloads Microsoft Office Word Viewer 2003 from:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

installs it in WINE, then opens MS .docx file downloaded from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a471da91-dcbb-4e9a-8b6c-778a79038758&displaylang=en

it opens.

4) What happens instead is when one tries to open the file, MSOWV notes "This file was created by a newer version of Microsoft Word. Do you want to download a compatibility pack so that you can work with this file?" clicked Ok, then window pops up "Program Error The program WORDVIEW.EXE has encountered a serious problem and needs to close. We are sorry for the inconvenience." clicked ok, got log file (please see attached wine1.3.10: wine wordview.exe.txt).

WORKAROUND: Use WINE 1.2.2 from PPA via sudo add-apt-repository ppa:ubuntu-wine/ppa && sudo apt-get -y update && sudo apt-get -y upgrade && sudo apt-get -y install wine1.2

WORKAROUND: Download and install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats via:

http://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

then open the file.

[Arethusa26 (arethusa26)]

Please attach a new backtrace with debug symbols installed.

[penalvch (penalvch)]

Binary package hint: wine1.2

1) lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

2) apt-cache policy wine1.3
wine1.3:
  Installed: 1.3.10-0ubuntu1~maverickppa1
  Candidate: 1.3.10-0ubuntu1~maverickppa1
  Version table:
 *** 1.3.10-0ubuntu1~maverickppa1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

3) What is expected to happen is when one downloads Microsoft Office Word Viewer 2003 from:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

installs it in WINE, then opens MS .docx file downloaded from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a471da91-dcbb-4e9a-8b6c-778a79038758&displaylang=en

it opens.

4) What happens instead is when one tries to open the file, MSOWV notes "This file was created by a newer version of Microsoft Word. Do you want to download a compatibility pack so that you can work with this file?" clicked Ok, then window pops up "Program Error The program WORDVIEW.EXE has encountered a serious problem and needs to close. We are sorry for the inconvenience." clicked ok, got log file (please see attached wine1.3.10: wine wordview.exe.txt).

[penalvch (penalvch)]

Created an attachment (id=32710)
wine 1.3.10: wine wordview.exe.txt w/ wine1.3-dbg installed

apt-cache policy wine1.3-dbg
wine1.3-dbg:
  Installed: 1.3.10-0ubuntu1~maverickppa1
  Candidate: 1.3.10-0ubuntu1~maverickppa1
  Version table:
 *** 1.3.10-0ubuntu1~maverickppa1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

[Jeffz (jeffz)]

Does it work correctly with an older version of Wine?

[penalvch (penalvch)]

In Ubuntu 10.10, PPA WINE 1.2.2 when attempting to open the above mentioned Word document, when clicking OK from the prompt it opened a link in Firefox to download the compatibility pack as a separate install executable ( http://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=
941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en ). The separate compatibility pack executable installed successfully and I was able to open the above Word document. Looks like a regression.

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

apt-cache policy wine1.2
wine1.2:
  Installed: 1.2.2-1ubuntu1~maverick1
  Candidate: 1.2.2-1ubuntu1~maverick1
  Version table:
 *** 1.2.2-1ubuntu1~maverick1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status
     1.2.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick-updates/universe i386 Packages
     1.2-0ubuntu9 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/universe i386 Packages

In Ubuntu 10.10, PPA WINE 1.3.11 same crash as WINE PPA 1.3.10 above. The next step seems to be regression testing ( http://wiki.winehq.org/RegressionTesting ).

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

apt-cache policy wine1.3
wine1.3:
  Installed: 1.3.11-0ubuntu1
  Candidate: 1.3.11-0ubuntu1
  Version table:
 *** 1.3.11-0ubuntu1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

[penalvch (penalvch)]

In Ubuntu 10.10, WINE 1.3.12 downloaded & installed MSOWV2003 via http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en then downloaded and installed compatibility pack executable via http://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=
941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en then opened file http://www.microsoft.com/downloads/details.aspx?FamilyID=a471da91-dcbb-4e9a-8b6c-778a79038758&displaylang=en successfully. However, if I only installed MSOWV2003 then tried to open the file, it would crash.

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

apt-cache policy wine1.3
wine1.3:
  Installed: 1.3.12-0ubuntu1~maverickppa2
  Candidate: 1.3.12-0ubuntu1~maverickppa2
  Version table:
 *** 1.3.12-0ubuntu1~maverickppa2 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main
i386 Packages
        100 /var/lib/dpkg/status

[LanceHaverkamp (lance-thehaverkamps)]

Confirmed: Using Mint 10 (Ubuntu Maverick - gnome 2.x) With wine 1.3.26 from the beta PPA repo. M$ SP won't install, looks roughly same as failure using wine 1.2.x

Thanks,
Lance

[Dimesio (dimesio)]

In 1.5.3, Word Viewer opens builtin iexplore.exe to the download page for the compatibility pack when attempting to open a docx file. The download link does not work in builtin IE, but that's a different bug. Manually downloading and installing the compatibility pack works fine, and Word Viewer is then able to open docx files

It still doesn't work quite the way it's supposed to, but this bug is about a crash, and there is none, so I'm marking it fixed.

[Alexandre Julliard (julliard)]

Closing bugs fixed in 1.5.4.

[dino99 (9d9)]

this is no more a supported version