Adobe Acrobat 9.0.0 Pro Extended GUI bricks with Wine

Bug #607562 reported by rusivi2
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Wine
Fix Released
Medium
wine1.2 (Ubuntu)
Invalid
Undecided
Unassigned
wine1.4 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: wine1.2

1) lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

2) apt-cache policy wine1.2
wine1.2:
  Installed: 1.1.42-0ubuntu4
  Candidate: 1.1.42-0ubuntu4
  Version table:
 *** 1.1.42-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
        100 /var/lib/dpkg/status

3) What I expected to happen is that after downloading Adobe Acrobat 9.0.0 Pro Extended from Adobe.com and installing it via Wine, it would install and run flawlessly.

4) What happens instead is after the install and opening it, the GUI bricks (please see attached CLI output).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: wine1.2 1.1.42-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic i686
Architecture: i386
Date: Tue Jul 20 00:05:18 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: wine1.2

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=29623)
Screenshot of crash

Revision history for this message
In , Jeffz (jeffz) wrote :

The output from the crash is missing, you should acknowledge the crash dialog.

Does anything change if you start it this way:
http://wiki.winehq.org/FAQ#head-8d8c06cf7fb33269c085a07531b61e5c730566e0

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

(In reply to comment #2)
> The output from the crash is missing, you should acknowledge the crash dialog.
>
> Does anything change if you start it this way:
> http://wiki.winehq.org/FAQ#head-8d8c06cf7fb33269c085a07531b61e5c730566e0

Jeff, thank you for addressing this bug.

I did acknowledge the crash dialog but the debugger does not progress, even after 10 minutes. It just hangs with no more command line output. In System Monitor Adobe.exe is in zombie status. If you believe the debugger is still working I'll let it rip overnight...

I tried starting it by changing into the directory then typing wine Acrobat.exe but the same problem happens.

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=29626)
backtrace: wine Acrobat.exe

Jeff, Spoke too soon ;) Attached is the backtrace debugging results from wine Acrobat.exe as you suggested.

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=29660)
wine1.2 backtrace: wine Acrobat.exe

Updated to newest wine, same problem. Backtrace attached.

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote : Adobe Acrobat 9.0.0 Pro Extended GUI bricks with Wine 1.1.42 in Ubuntu 10.04

Binary package hint: wine1.2

1) lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

2) apt-cache policy wine1.2
wine1.2:
  Installed: 1.1.42-0ubuntu4
  Candidate: 1.1.42-0ubuntu4
  Version table:
 *** 1.1.42-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
        100 /var/lib/dpkg/status

3) What I expected to happen is that after downloading Adobe Acrobat 9.0.0 Pro Extended from Adobe.com and installing it via Wine, it would install and run flawlessly.

4) What happens instead is after the install and opening it, the GUI bricks (please see attached CLI output).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: wine1.2 1.1.42-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic i686
Architecture: i386
Date: Tue Jul 20 00:05:18 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: wine1.2

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :
Changed in wine:
status: Unknown → New
Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=29872)
WINEDEBUG=+relay wine start C:\\Program\ Files\\Adobe\\Acrobat\ 9.0\\Acrobat\\Acrobat.exe

Wine 1.2 WINEDEBUG, removed the first ~60,000 lines due to max file posting limit constraints.

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=29939)
wine 1.3 backtrace: wine Acrobat.exe

Compiled Wine 1.3.0 from source, same problem, backtrace attached.

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Created an attachment (id=30048)
wine1.0.1: wine Acrobat.exe

Seemingly installed successfully. When I ran Acrobat for the first time, it hung at the accepting the license. Tried clicking "Accept", "Decline", then "Cancel", none of them move the program forward. I ended the program, then re-ran it and Acrobat console popped up as desired. However, clicked "Edit", then "Preferences", then crashed with backtrace.

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Confirmed on wine1.2~rc7:

lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

apt-cache policy wine1.2
wine1.2:
  Installed: 1.2~rc7-0ubuntu2
  Candidate: 1.2~rc7-0ubuntu2
  Version table:
 *** 1.2~rc7-0ubuntu2 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ lucid/main
Packages
        100 /var/lib/dpkg/status
     1.1.42-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages

summary: - Adobe Acrobat 9.0.0 Pro Extended GUI bricks with Wine 1.1.42 in Ubuntu
- 10.04
+ Adobe Acrobat 9.0.0 Pro Extended GUI bricks with Wine
Changed in wine:
importance: Unknown → Medium
Revision history for this message
In , mutlu_inek (mutlu-inek) wrote :

It (that is, everything including the installation) works flawlessly in 1.3.23. This bug should be closed.

Revision history for this message
In , rusivi2 (rusivi2-deactivatedaccount) wrote :

Crash is unreproducible.

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

apt-cache policy wine1.3
wine1.3:
  Installed: 1.3.26-0ubuntu1~ppa1~maverick1
  Candidate: 1.3.26-0ubuntu1~ppa1~maverick1
  Version table:
 *** 1.3.26-0ubuntu1~ppa1~maverick1 0
        500 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

Changed in wine:
status: New → Invalid
Revision history for this message
In , Dmitry-baikal (dmitry-baikal) wrote :

Fixed then.

Revision history for this message
In , Alexandre Julliard (julliard) wrote :

Closing bugs fixed in 1.3.28.

Changed in wine:
status: Invalid → Fix Released
Revision history for this message
dino99 (9d9) wrote :

this is no more a supported version

Changed in wine1.2 (Ubuntu):
status: New → Invalid
affects: wine1.2 (Fedora) → wine1.4 (Ubuntu)
Changed in wine1.4 (Ubuntu):
importance: Unknown → Undecided
status: Unknown → New
status: New → Invalid
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