| 2017-06-12 07:43:01 |
Jean-Baptiste Lallement |
bug |
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added bug |
| 2017-06-12 16:53:56 |
Brian Murray |
whoopsie (Ubuntu): assignee |
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Brian Murray (brian-murray) |
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| 2017-06-12 16:54:01 |
Brian Murray |
whoopsie (Ubuntu): milestone |
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ubuntu-17.06 |
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| 2017-06-29 19:54:35 |
Brian Murray |
whoopsie (Ubuntu): milestone |
ubuntu-17.06 |
ubuntu-17.07 |
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| 2017-07-14 22:47:45 |
Brian Murray |
nominated for series |
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Ubuntu Artful |
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| 2017-07-14 22:47:45 |
Brian Murray |
bug task added |
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whoopsie (Ubuntu Artful) |
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| 2017-07-14 23:18:51 |
Brian Murray |
whoopsie (Ubuntu Artful): status |
New |
In Progress |
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| 2017-07-14 23:18:54 |
Brian Murray |
whoopsie (Ubuntu Artful): importance |
Undecided |
High |
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| 2017-07-17 17:43:23 |
Brian Murray |
nominated for series |
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Ubuntu Zesty |
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| 2017-07-17 17:43:23 |
Brian Murray |
bug task added |
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whoopsie (Ubuntu Zesty) |
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| 2017-07-17 17:43:23 |
Brian Murray |
nominated for series |
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Ubuntu Xenial |
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| 2017-07-17 17:43:23 |
Brian Murray |
bug task added |
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whoopsie (Ubuntu Xenial) |
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| 2017-07-17 19:32:32 |
Brian Murray |
description |
On artful crash reports are not uploaded automatically (several .crash files in /var/crash and no corresponding upload or .uploaded files)
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: whoopsie 0.2.56
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.5-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Jun 12 09:39:29 2017
InstallationDate: Installed on 2013-09-03 (1377 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: apport-noui N/A
SourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install) |
[Impact]
whoopsie's querying of network-manager's state is broken and this results in whoopsie only being able to detect if the system is on-line when network manager's state changes. Subsequently, if one manually restarts whoopsie then whoopsie will stay off-line until an n-m state change. This can result in crashes not being uploaded. Additionally, whoopsie's systemd service file does not start after networking which is incorrect since it initially needs to query network-manager's state. (However, this ended up allowing crash reports to still be submitted because whoopsie would start first then the n-m's state would change and whoopsie would detect that.)
[Test Case] (state detection failure)
1) Manually restart the whoopsie service
2) Observe the following two messages:
"Jul 14 14:48:09 speedy whoopsie[14137]: [14:48:09] Could not get the Network Manager state:
Jul 14 14:48:09 speedy whoopsie[14137]: [14:48:09] GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: No such property 'state'"
with the version of network-manager from -proposed you will not see these messages when restarting whoopsie.
[Test Case] (starting after network-manager0
1) Boot your system
2) Observe the following in syslog:
"Jul 17 06:46:47 speedy whoopsie[1156]: [06:46:47] Could not get the Network Manager state:
Jul 17 06:46:47 speedy whoopsie[1156]: [06:46:47] GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
"
with the version of network-manager in -proposed you will not see the "NetworkManager was not provided" messages.
[Regression Potential]
Its possible that systems that were not submitting crash reports suddenly will and that will use some network bandwidth and Error Tracker resources.
- Original Description -
------------------------
On artful crash reports are not uploaded automatically (several .crash files in /var/crash and no corresponding upload or .uploaded files)
ProblemType: BugDistroRelease: Ubuntu 17.10
Package: whoopsie 0.2.56
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.5-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Jun 12 09:39:29 2017
InstallationDate: Installed on 2013-09-03 (1377 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: apport-noui N/ASourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install) |
|
| 2017-07-17 19:32:54 |
Brian Murray |
summary |
crash reports are not uploaded automatically |
whoopsie's network-manager state querying is broken |
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| 2017-07-17 19:58:54 |
Brian Murray |
whoopsie (Ubuntu Zesty): status |
New |
Triaged |
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| 2017-07-17 19:58:57 |
Brian Murray |
whoopsie (Ubuntu Zesty): importance |
Undecided |
High |
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| 2017-07-17 19:59:00 |
Brian Murray |
whoopsie (Ubuntu Xenial): status |
New |
Triaged |
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| 2017-07-17 19:59:04 |
Brian Murray |
whoopsie (Ubuntu Xenial): importance |
Undecided |
High |
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| 2017-07-17 20:03:54 |
Launchpad Janitor |
branch linked |
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lp:whoopsie |
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| 2017-07-18 01:32:37 |
Launchpad Janitor |
whoopsie (Ubuntu Artful): status |
In Progress |
Fix Released |
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| 2017-07-20 18:27:15 |
Brian Murray |
whoopsie (Ubuntu Zesty): status |
Triaged |
Fix Committed |
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| 2017-07-20 18:27:17 |
Brian Murray |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
| 2017-07-20 18:27:22 |
Brian Murray |
bug |
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added subscriber SRU Verification |
| 2017-07-20 18:27:27 |
Brian Murray |
tags |
amd64 apport-bug artful autoreport-false wayland-session |
amd64 apport-bug artful autoreport-false verification-needed verification-needed-zesty wayland-session |
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| 2017-07-20 18:28:49 |
Brian Murray |
whoopsie (Ubuntu Xenial): status |
Triaged |
Fix Committed |
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| 2017-07-20 18:28:54 |
Brian Murray |
tags |
amd64 apport-bug artful autoreport-false verification-needed verification-needed-zesty wayland-session |
amd64 apport-bug artful autoreport-false verification-needed verification-needed-xenial verification-needed-zesty wayland-session |
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| 2017-07-21 19:05:49 |
Brian Murray |
tags |
amd64 apport-bug artful autoreport-false verification-needed verification-needed-xenial verification-needed-zesty wayland-session |
amd64 apport-bug artful autoreport-false verification-done-xenial verification-done-zesty verification-needed wayland-session |
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| 2017-07-27 20:36:16 |
Launchpad Janitor |
whoopsie (Ubuntu Xenial): status |
Fix Committed |
Fix Released |
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| 2017-07-27 20:36:25 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
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| 2017-07-27 20:36:47 |
Launchpad Janitor |
whoopsie (Ubuntu Zesty): status |
Fix Committed |
Fix Released |
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| 2017-09-29 17:44:08 |
Francis Ginther |
tags |
amd64 apport-bug artful autoreport-false verification-done-xenial verification-done-zesty verification-needed wayland-session |
amd64 apport-bug artful autoreport-false id-59695177efc355a29a203a96 verification-done-xenial verification-done-zesty verification-needed wayland-session |
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| 2020-10-13 12:23:40 |
Daniel Näslund |
bug |
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added subscriber Daniel Näslund |
