choosing not to report "app crashes and errors" leaves apport and whoopsie running

Bug #1389407 reported by Brian Murray on 2014-11-04
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
High
Unassigned
ubuntu-system-settings (Ubuntu)
High
Unassigned
ubuntu-system-settings (Ubuntu RTM)
High
Unassigned
whoopsie-preferences (Ubuntu)
Undecided
Unassigned
whoopsie-preferences (Ubuntu RTM)
Undecided
Unassigned

Bug Description

When one selects not to report "app crashes and errors" to Canonical, in ubuntu-system-settings, only /var/lib/apport/autoreport is modified. This file enables or disables the automatic reporting of crashes to the Ubuntu Error Tracker. However, if we want to improve the user experience on devices then both whoopsie and apport should also be disabled.

This can be done for apport by setting /etc/default/apport enabled=0.

This can be done for whoopsie by setting /etc/default/whoopsie report_crashes=false.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in whoopsie-preferences (Ubuntu):
status: New → Confirmed
Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
importance: Undecided → High
Changed in ubuntu-system-settings (Ubuntu RTM):
status: New → Confirmed
importance: Undecided → High
tags: added: ota-1 rtm14
Brian Murray (brian-murray) wrote :

With whoopsie and systemd on Vivid, whoopsie is now stopped when one chooses not to report crashes.

bdmurray@blacklightning:~$ sudo service whoopsie status
[sudo] password for bdmurray:
whoopsie.service - crash report submission daemon
   Loaded: loaded (/lib/systemd/system/whoopsie.service; disabled; vendor preset: enabled)
   Active: inactive (dead)

Mar 30 14:04:14 blacklightning whoopsie[915]: [14:04:14] offline
Mar 30 14:04:14 blacklightning whoopsie[915]: [14:04:14] Cannot reach: https://daisy.ubuntu.com
Mar 30 15:42:31 blacklightning whoopsie[915]: [15:42:31] Cannot reach: https://daisy.ubuntu.com
Mar 30 15:42:31 blacklightning whoopsie[915]: [15:42:31] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/9
Mar 30 15:42:31 blacklightning whoopsie[915]: [15:42:31] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/9
Mar 30 15:42:31 blacklightning whoopsie[915]: [15:42:31] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/9
Mar 30 15:42:32 blacklightning whoopsie[915]: [15:42:32] online
Mar 30 15:52:11 blacklightning systemd[1]: Started crash report submission daemon.
Mar 30 15:52:15 blacklightning systemd[1]: Stopping crash report submission daemon...
Mar 30 15:52:15 blacklightning systemd[1]: Stopped crash report submission daemon.
bdmurray@blacklightning:~$ ps aux | grep whoopsie
root 6086 0.0 0.3 278468 5680 ? Sl 15:52 0:00 /usr/bin/whoopsie-preferences
bdmurray 6172 0.0 0.1 13684 2008 pts/8 S+ 15:52 0:00 grep --color=auto whoopsie

Changed in canonical-devices-system-image:
importance: Undecided → High
milestone: none → ww46-2015
Pat McGowan (pat-mcgowan) wrote :

This was addressed with bug #1494442

Changed in canonical-devices-system-image:
milestone: ww46-2015 → none
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