package webissues-server 0.8.3-2-1 failed to install/upgrade: subprocess pre-removal script returned error exit status 1

[JohnL]

Binary package hint: webissues-server

System: ubuntu 9.04
Version: Webissues Server 0.8.3-2-1

What Happened
While installing, I was asked to enter a password for webissues then I was asked for the root password for mysql.
I gave the wrong password for mysql and Synaptic asked if I wanted to retry.
I re-entered the correct password and the installation apparently proceeded (but didn't ask again for the webissues password)
After installation the login screen accessed from the menu>Office>Webissues failed to recognise the webissues password
which I assumed to be for user "admin" - (the admin username according to linuxuser tutorial)

Was able to open webissues by browsing to http://localhost/webissues/ but site reported errors in the database.
On logging into mysql as root, I found that there was only an empty database of name webissues with NO tables at all.

After uninstalling and reinstalling, the webissues installation script did not ask for an admin password and did not establish a database, indicating that there is a config file or configuration entries somewhere retained after the uninstall.

What I expected to happen
I expected the installation to
1. establish an admin user and save the password supplied during installation.
2. set up the necessary mysql databases to enable the server to operate.
3. be able to use webisues.
save t

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 9.04
ErrorMessage: subprocess pre-removal script returned error exit status 1
Package: webissues-server 0.8.3-2-1
PackageArchitecture: all
SourcePackage: webissues-server
Title: package webissues-server 0.8.3-2-1 failed to install/upgrade: subprocess pre-removal script returned error exit status 1
Uname: Linux 2.6.28-17-generic i686

[Jimmy Merrild Krag (beruic)]

Did you try
sudo dpkg-reconfigure webissues-server
?

[Jimmy Merrild Krag (beruic)]

I have the same issues it seems.
Along with that, I had to manually link the config file into /etc/apache2/conf.d/ to make it load.
I gave up and downloaded the package from http://webissues.mimec.org/ and followed their instructions to install the system.