computer HANGS COMPLETLY when y try to enter to amazon lens

[Hicks]

Ubuntu 14.04 freshly installed.
Clicking on the lens amazon, and click on log in, the computer completely hangs.
I tried ctrl + alt +1 ~ 7, ctrl + delete, etc..
The keyboard stops responding and the cursor disappears.
Dead.
2 twice.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: webbrowser-app 0.23+14.04.20140414-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Apr 26 14:08:43 2014
InstallationDate: Installed on 2014-04-24 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: webbrowser-app
UpgradeStatus: No upgrade log present (probably fresh install)

[williamwza (williamw-c)]

This bug now affects 2 persons

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[anders (anderspn)]

PC hangs when i start the app before the initial webpage has been loaded. After some time the two of the three lock LEDs start flashing. Could no longer ssh to the PC and had to do a hard reset by holding down the power button.

[Bob Ball (bob-ball)]

This is the behaviour for me as well - if I use anything other than the web app the computer seems stable, but the computer is unresponsive a few seconds after I open the Amazon web app.

SSH still works, but killing the webapp does not bring the computer back under control and I have not found a workaround other than rebooting.

[Bob Ball (bob-ball)]

Possibly a duplicate of https://bugs.launchpad.net/nouveau/+bug/1309044

[M Ramakrishna (nickmrk)]

I had the same problem. Things worked fine after I installed alternate proprietory driver (tested) for NVidia driver card instead of opensource nouveu driver.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Hicks, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1313077

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

[Jason.S (jasonswain)]

This bug is also affecting me. After opening the Amazon app the whole operating system freezes. Only holding down the power button and rebooting fixes this issue so far.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[penalvch (penalvch)]

Jason.S, it will help immensely if you filed a new report with Ubuntu via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.