The whole system freezes when using VLC in fullscreen mode, on X11

Bug #1785380 reported by Sergio
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
vlc (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am using X11 on Ubuntu 18.04 LTS and it happens to me that the whole system freezes when using VLC, after some time of usage.
The freeze happens randomly, not after a fixed amount of time, and sometimes it's possible to press the Super key and enter into the activity menù and force the closing of VLC, but most of the time a restar is necessary.

INFO:

1) Description: Ubuntu 18.04.1 LTS
Release: 18.04

2)vlc:
  Installed: 3.0.3-1-1ubuntu1
  Candidate: 3.0.3-1-1ubuntu1
  Version table:
 *** 3.0.3-1-1ubuntu1 500
        500 http://it.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 Packages
        100 /var/lib/dpkg/status
     3.0.1-3build1 500
        500 http://it.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages

3) I expect to see a video in fullscren and not having my whole system freezed!

4) The whole system freezes, with audio still going and everything working, but the fullscreen keep being stuck on the screen, with no possibility rather than forcing a reboot.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: vlc 3.0.3-1-1ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 4 11:55:03 2018
InstallationDate: Installed on 2018-07-28 (6 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: vlc
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sergio (splacchj) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in vlc (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastian Ramacher (s-ramacher) wrote :

Please provide vlc -vvv when the freeze happens … ideally also syslog and X log.

Changed in vlc (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sanbaz Akhtar (echoromeo) wrote : RE: [Bug 1785380] Re: The whole system freezes when using VLC in fullscreen mode, on X11

Hi,

I've uninstalled Ubuntu as it was creating huge problems which I have mentioned in my previous mail as well but somehow got ignored.

Please inform me once a new and stable version is released. I would love to resume it A.S.A.P.

Thanks and Regards,
San

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Sebastian Ramacher
Sent: 04 September 2018 00:33
To: <email address hidden>
Subject: [Bug 1785380] Re: The whole system freezes when using VLC in fullscreen mode, on X11

Please provide vlc -vvv when the freeze happens … ideally also syslog and X log.

** Changed in: vlc (Ubuntu)
       Status: Confirmed => Incomplete

--
You received this bug notification because you are subscribed to a duplicate bug report (1787564).
https://bugs.launchpad.net/bugs/1785380

Title:
  The whole system freezes when using VLC in fullscreen mode, on X11

Status in vlc package in Ubuntu:
  Incomplete

Bug description:

  I am using X11 on Ubuntu 18.04 LTS and it happens to me that the whole system freezes when using VLC, after some time of usage.
  The freeze happens randomly, not after a fixed amount of time, and sometimes it's possible to press the Super key and enter into the activity menù and force the closing of VLC, but most of the time a restar is necessary.

  INFO:

  1) Description: Ubuntu 18.04.1 LTS
  Release: 18.04

  2)vlc:
    Installed: 3.0.3-1-1ubuntu1
    Candidate: 3.0.3-1-1ubuntu1
    Version table:
   *** 3.0.3-1-1ubuntu1 500
          500 http://it.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages
          500 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 Packages
          100 /var/lib/dpkg/status
       3.0.1-3build1 500
          500 http://it.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages

  3) I expect to see a video in fullscren and not having my whole system
  freezed!

  4) The whole system freezes, with audio still going and everything
  working, but the fullscreen keep being stuck on the screen, with no
  possibility rather than forcing a reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: vlc 3.0.3-1-1ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Aug 4 11:55:03 2018
  InstallationDate: Installed on 2018-07-28 (6 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: vlc
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/vlc/+bug/1785380/+subscriptions

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for vlc (Ubuntu) because there has been no activity for 60 days.]

Changed in vlc (Ubuntu):
status: Incomplete → Expired
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