package virtualbox 5.1.38-dfsg-0ubuntu1.16.04.3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1820712 reported by Arnaldo Bispo on 2019-03-18
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
virtualbox (Ubuntu)
Undecided
Unassigned

Bug Description

Failed to open a session for the virtual machine rwindows_XP_64Bits.

The virtual machine 'rwindows_XP_64Bits' has terminated unexpectedly during startup with exit code 1 (0x1).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: MachineWrap
Interface: IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

Kernel driver not installed (rc=-1908)

The VirtualBox Linux kernel driver (vboxdrv) is either not loaded or there is a permission problem with /dev/vboxdrv. Please reinstall virtualbox-dkms package and load the kernel module by executing

'modprobe vboxdrv'

as root.

where: suplibOsInit what: 3 VERR_VM_DRIVER_NOT_INSTALLED (-1908) - The support driver is not installed. On linux, open returned ENOENT.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: virtualbox 5.1.38-dfsg-0ubuntu1.16.04.3
ProcVersionSignature: Ubuntu 4.4.0-143.169-generic 4.4.170
Uname: Linux 4.4.0-143-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
AptOrdering:
 mysql-workbench-community: Remove
 virtualbox: Configure
 virtualbox-qt: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Fri Mar 15 23:39:14 2019
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2014-11-30 (1569 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.5
 apt 1.2.29ubuntu0.1
SourcePackage: virtualbox
Title: package virtualbox 5.1.38-dfsg-0ubuntu1.16.04.3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2019-03-04 (13 days ago)

Arnaldo Bispo (santobispo) wrote :
tags: removed: need-duplicate-check
Jørgen Best (jorgenbest) wrote :

I can confirm this bug.

Virtual box starts with kernel 4.4.0-142, but gives above errors with kernel 4.4.0-143.

When trying to reinstall vbox (/sbin/vboxconfig as root) also the version in kernel 4.4.142 breaks but can be easily repaired by reinstalling vbox with kernel 4.4.0-142 active.

So I need to start 4.4.0-142 to use vbox as temporarily workaround.

If I need to perform specific test, please let me know.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in virtualbox (Ubuntu):
status: New → Confirmed
Jørgen Best (jorgenbest) wrote :

Is this a kernel problem or an vbox issue? Move this to kernel bug?

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers