package virtualbox-guest-utils 4.3.18-dfsg-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Christopher]

Related to bug 1385817. Add it to the long list of unconfigured applications.

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: virtualbox-guest-utils 4.3.18-dfsg-2ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
Date: Tue Feb 3 13:21:24 2015
DuplicateSignature: package:virtualbox-guest-utils:4.3.18-dfsg-2ubuntu1:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2013-12-30 (400 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20131219)
SourcePackage: virtualbox
Title: package virtualbox-guest-utils 4.3.18-dfsg-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
VirtualBox.ModInfo:

[Gianfranco Costamagna (costamagnagianfranco)]

Hi, I don't understand if something is needed on the virtualbox side...

[Botan (botan-b-abdullah)]

I tried to install virtualbox on 15.04, and I get that error, also this error shows on the terminal

update-rc.d: error: insserv rejected the script header
dpkg: error processing package virtualbox (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of virtualbox-dkms:
 virtualbox-dkms depends on virtualbox (>= 4.3.26-dfsg-2ubuntu1); however:
  Package virtualbox is not configured yet.
  Package virtualbox-5.0 which provides virtualbox is not installed.

dpkg: error processing package virtualbox-dkms (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of virtualbox-qt:
 virtualbox-qt depends on virtualbox (= 4.3.26-dfsg-2ubuntu1); however:
  Package virtualbox is not configured yet.
  Package virtualbox-5.0 which provides virtualbox is not installed.

dpkg: error processing package virtualbox-qt (--configure):
 dependency problems - leaving unconfigured
Processing triggers for libc-bin (2.21-0ubuntu4) ...
No apport report written because the error message indicates its a followup error from a previous failure.
                          No apport report written because the error message indicates its a followup error from a previous failure.
                                                    Processing triggers for systemd (219-7ubuntu4) ...
Processing triggers for ureadahead (0.100.0-19) ...
Errors were encountered while processing:
 virtualbox
 virtualbox-dkms
 virtualbox-qt
E: Sub-process /usr/bin/dpkg returned an error code (1)

[Botan (botan-b-abdullah)]

I was able to fix that, with the following steps,
first of all; I had virtualbox 5.0 beta installed, then I removed it used the following command
sudo dpkg -r virtualbox

I figured out if I only use "dpkg -r" or "dpkg --remove" it will not run "postrm". it means that the configuration files remain the same.
but using "dpkg --purge" removes the package and it runs "postrm". it will clear out all the configuration conflicts. After that I was able to do a clean install using "sudo apt-get install virtualbox".

I hope this comment help.
cheers.

[Gianfranco Costamagna (costamagnagianfranco)]

so the bug is invalid, thanks!