package linux-image-5.4.0-25-generic 5.4.0-25.29 failed to install/upgrade: installed linux-image-5.4.0-25-generic package pre-removal script subprocess returned error exit status 1

Bug #1874309 reported by calinorg
54
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned
virtualbox-hwe (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Steps to reproduce:
(In virtualbox)

terminal->
sudo apt install virtualbox-guest-utils-hwe virtualbox-guest-dkms-hwe virtualbox-guest-x11-hwe

during installation, all kernels and modules are erased, and error screen stating that user will not be able to log in if every kernel is erased is presented. After selecting yes, process is aborted.
After that, deleted packages are reinstalled with
sudo apt install linux-generic linux-modules-extra-5.4.0-21-generic linux-image-5.4.0-21-generic linux-image-generic linux-modules-extra-5.4.0-25-generic linux-image-5.4.0-25-generic

Upon every consequent reboot, error pops up on screen, and asks user to send information.

Ubuntu 5.4.0-25.29-generic 5.4.30

Description: Ubuntu 20.04 LTS
Release: 20.04

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-25-generic 5.4.0-25.29
ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
Uname: Linux 5.4.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pixxel 1620 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Mon Apr 20 15:04:22 2020
ErrorMessage: installed linux-image-5.4.0-25-generic package pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2020-04-20 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
IwConfig:
 lo no wireless extensions.

 enp0s3 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M
MachineType: innotek GmbH VirtualBox
ProcFB: 0 svgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-25-generic root=UUID=1e4016f9-5151-41ca-8098-999f643fdf2a ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.04-1ubuntu26
RfKill:

SourcePackage: linux
Title: package linux-image-5.4.0-25-generic 5.4.0-25.29 failed to install/upgrade: installed linux-image-5.4.0-25-generic package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
calinorg (calinorg) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in virtualbox-hwe (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai Kasurinen (kai-kasurinen) wrote :

probably related to:

Package: virtualbox-guest-dkms-hwe
Provides: virtualbox-guest-dkms, virtualbox-guest-modules
Conflicts: virtualbox-guest-dkms
Replaces: virtualbox-guest-dkm

Package: linux-image-*
Provides: virtualbox-guest-dkms, virtualbox-guest-modules

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Should be fixed in impish
#1933248 please drop virtualbox-guest-dkms virtualbox-guest-source

Changed in virtualbox-hwe (Ubuntu):
status: Confirmed → Fix Released
Changed in linux (Ubuntu):
status: Confirmed → Fix Released
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