package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[howefield]

package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
AptOrdering:
 virtualbox-ext-pack: Install
 virtualbox-ext-pack: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Tue Sep 6 07:55:25 2016
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2016-08-26 (10 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
SourcePackage: virtualbox-ext-pack
Title: package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Gianfranco Costamagna (costamagnagianfranco)]

VBoxManage: error: The installer failed with exit code 1: VBoxExtPackHelperApp: error: The owner is not root: '/usr'

you need to own /usr to be able to install it.

[Launchpad Janitor (janitor)]

[Expired for virtualbox-ext-pack (Ubuntu) because there has been no activity for 60 days.]

[Roger Peartree (pereiradorogerio)]

I became the owner of /usr/share (sudo chown -R username:root /usr/share), removed completely the package using Synaptic and when I reinstalled the problem persisted. So, at least for me, this is not the resolution for this bug. Anyway many thanks for the help. I think I'll try to download the virtualbox-ext-pack for the (quite old, I must say...) 5.0.24 version that is in the Ubuntu repositories and then open the package with VirtualBox. I just hope that they still have these very old version available in their site...

[Roger Peartree (pereiradorogerio)]

Yes this is the correct solution for now. Go to Oracle's site, navigate to Old Builds and then select the virtualbox-ext-pack, version 5.0.24, it's the same file for all Architectures, download it then open it with VirtualBox, using the context menu and then VirtualBox will happily download it and install it. I think it would be advisable to return the ownership of /usr/share to root, because of keeping the system safe. If you have taken ownership of /usr/share/sounds because of playing the Login sound or System sounds you'll have to take ownership of that folder only again.

[Charles DeVault (charles-devault)]

Roger:

Thank you for pointing this out.

The link for anyone's reference on this is here:

https://www.virtualbox.org/wiki/Download_Old_Builds_5_0

I note they are up to the extension pack ver. 5.0.30 for all versions.

I have downloaded the suggested 5.0.24 and ran it successfully.

Best regards...

Charles DeVault

[phone] cell

________________________________
From: <email address hidden> <email address hidden> on behalf of Roger Peartree <email address hidden>
Sent: Friday, December 30, 2016 9:43 AM
To: <email address hidden>
Subject: [Bug 1620483] Re: package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Yes this is the correct solution for now. Go to Oracle's site, navigate
to Old Builds and then select the virtualbox-ext-pack, version 5.0.24,
it's the same file for all Architectures, download it then open it with
VirtualBox, using the context menu and then VirtualBox will happily
download it and install it. I think it would be advisable to return the
ownership of /usr/share to root, because of keeping the system safe. If
you have taken ownership of /usr/share/sounds because of playing the
Login sound or System sounds you'll have to take ownership of that
folder only again.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1620483
Bug #1620483 "package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04...." : Bugs : virtualbox-ext-pack package : Ubuntu<https://bugs.launchpad.net/bugs/1620483>
bugs.launchpad.net
package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 ProblemType: Package DistroRelease: Ubuntu 16.04 Package: virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 AptOrdering: virtualbox-ext-pack: Install virtualbox-ext-pack: Configure NULL: ConfigurePending Architecture: a...

Title:
  package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 1

Status in virtualbox-ext-pack package in Ubuntu:
  Expired

Bug description:
  package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 1

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  AptOrdering:
   virtualbox-ext-pack: Install
   virtualbox-ext-pack: Configure
   NULL: ConfigurePending
  Architecture: amd64
  Date: Tue Sep 6 07:55:25 2016
  ErrorMessage: subprocess installed post-installation script returned error exit status 1
  InstallationDate: Installed on 2016-08-26 (10 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  PackageArchitecture: all
  Relat...

[lewis pusey (lpusey)]

This is from the terminal in synaptic:
Preconfiguring packages ...
Selecting previously unselected package virtualbox-ext-pack.
(Reading database ... 323708 files and directories currently installed.)
Preparing to unpack .../virtualbox-ext-pack_5.0.24-0ubuntu1.16.04.2_all.deb ...
License has already been accepted.
Unpacking virtualbox-ext-pack (5.0.24-0ubuntu1.16.04.2) ...
Setting up virtualbox-ext-pack (5.0.24-0ubuntu1.16.04.2) ...
virtualbox-ext-pack: downloading: http://download.virtualbox.org/virtualbox/5.0.24/Oracle_VM_VirtualBox_Extension_Pack-5.0.24.vbox-extpack
The file will be downloaded into /usr/share/virtualbox-ext-pack
0%...
Progress state: NS_ERROR_FAILURE
VBoxManage: error: Failed to install "/usr/share/virtualbox-ext-pack/Oracle_VM_VirtualBox_Extension_Pack-5.0.24.vbox-extpack"
VBoxManage: error: VBoxExtPackRegister returned VERR_VERSION_MISMATCH, pReg=0000000000000000 ErrInfo='VirtualBox version mismatch - expected 5.0 got 5.1'
VBoxManage: error: Details: code NS_ERROR_FAILURE (0x80004005), component ExtPackManagerWrap, interface IExtPackManager
VBoxManage: error: Context: "RTEXITCODE handleExtPack(HandlerArg*)" at line 1158 of file VBoxManageMisc.cpp
dpkg: error processing package virtualbox-ext-pack (--configure):
 subprocess installed post-installation script returned error exit status 1
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:
Setting up virtualbox-ext-pack (5.0.24-0ubuntu1.16.04.2) ...
virtualbox-ext-pack: downloading: http://download.virtualbox.org/virtualbox/5.0.24/Oracle_VM_VirtualBox_Extension_Pack-5.0.24.vbox-extpack
The file will be downloaded into /usr/share/virtualbox-ext-pack
0%...
Progress state: NS_ERROR_FAILURE
VBoxManage: error: Failed to install "/usr/share/virtualbox-ext-pack/Oracle_VM_VirtualBox_Extension_Pack-5.0.24.vbox-extpack"
VBoxManage: error: VBoxExtPackRegister returned VERR_VERSION_MISMATCH, pReg=0000000000000000 ErrInfo='VirtualBox version mismatch - expected 5.0 got 5.1'
VBoxManage: error: Details: code NS_ERROR_FAILURE (0x80004005), component ExtPackManagerWrap, interface IExtPackManager
VBoxManage: error: Context: "RTEXITCODE handleExtPack(HandlerArg*)" at line 1158 of file VBoxManageMisc.cpp
dpkg: error processing package virtualbox-ext-pack (--configure):
 subprocess installed post-installation script returned error exit status 1

[lewis pusey (lpusey)]

So the latest virtualbox and the virtualbox ext pack are a version mismatch.
I'm running 64 bit virtual box latest so the ext pack is out of date.
You can't run a virtual appliance without it.

[Roy Bettle (roy-bettle)]

I've been able to get the correct extension pack to manually install.
There's some interesting USB wierdness afterwards where I had to downshift
to USB1, but that's the only thing I've noticed so far.

On Wed, Jan 18, 2017 at 8:11 AM, lewis pusey <email address hidden>
wrote:

> So the latest virtualbox and the virtualbox ext pack are a version
> mismatch.
> I'm running 64 bit virtual box latest so the ext pack is out of date.
> You can't run a virtual appliance without it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1620483
>
> Title:
> package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to
> install/upgrade: subprocess installed post-installation script
> returned error exit status 1
>
> Status in virtualbox-ext-pack package in Ubuntu:
> Expired
>
> Bug description:
> package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to
> install/upgrade: subprocess installed post-installation script
> returned error exit status 1
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1
> ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
> Uname: Linux 4.4.0-36-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.1
> AptOrdering:
> virtualbox-ext-pack: Install
> virtualbox-ext-pack: Configure
> NULL: ConfigurePending
> Architecture: amd64
> Date: Tue Sep 6 07:55:25 2016
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> InstallationDate: Installed on 2016-08-26 (10 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
> PackageArchitecture: all
> RelatedPackageVersions:
> dpkg 1.18.4ubuntu1.1
> apt 1.2.12~ubuntu16.04.1
> SourcePackage: virtualbox-ext-pack
> Title: package virtualbox-ext-pack 5.0.24-0ubuntu1.16.04.1 failed to
> install/upgrade: subprocess installed post-installation script returned
> error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/virtualbox-ext-
> pack/+bug/1620483/+subscriptions
>

--

--Roy
____________________________________________

Roy Bettle
<email address hidden>

[phone] Cell

"Opportunity is missed by most people because it comes dressed in overalls
and looks like work."
-- Thomas Edison