Oneiric current, USB 3 capable External Box with a 3.5 sata disk inside doesn't work when attached to USB 3 port, works perfect on USB 2 port. AsRock 880GMH/USB3 motherboard

[Pikkolo]

Hello,

As in summary, I have an external USB 3 capable box carrying inside a 2 tera disk with a 2 tera partition formatted by ext 4.

If I plug it on the USB 3 port on my AsRock 880GMH/USB3 motherboard, apparently nothing happens. If I plug it on one of the many USB 2 ports on my motherboard, the disk and partition work perfectly.

This is the log I get from dmesg

----------------

[ 93.440158] usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 93.460406] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
[ 93.460457] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
[ 93.460505] xhci_hcd 0000:02:00.0: WARN: short transfer on control ep
[ 98.460243] xhci_hcd 0000:02:00.0: WARN: transfer error on endpoint
[ 103.460193] usb 9-1: can't set config #1, error -110
[ 272.471335] usb 9-1: USB disconnect, device number 2
[ 280.177690] usb 4-2: USB disconnect, device number 3
[ 280.550107] usb 1-6: USB disconnect, device number 5
[ 284.111264] hub 4-0:1.0: port 1 disabled by hub (EMI?), re-enabling...
[ 284.111277] usb 4-1: USB disconnect, device number 2
[ 284.750099] usb 4-1: new low speed USB device number 4 using ohci_hcd
[ 284.950781] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:12.1/usb4/4-1/4-1:1.0/input/input14
[ 284.951058] generic-usb 0003:046D:C03E.0007: input,hidraw2: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:12.1-1/input0
[ 287.560148] usb 1-6: new high speed USB device number 6 using ehci_hcd
[ 297.603006] usbcore: registered new interface driver uas
[ 297.608780] Initializing USB Mass Storage driver...
[ 297.609312] scsi6 : usb-storage 1-6:1.0
[ 297.610235] usbcore: registered new interface driver usb-storage
[ 297.610244] USB Mass Storage support registered.
[ 298.612787] scsi 6:0:0:0: Direct-Access ST2000DL 003-9VT166 CC32 PQ: 0 ANSI: 5
[ 298.890685] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 298.891625] sd 6:0:0:0: [sdb] 3907029168 512-byte logical blocks: (2.00 TB/1.81 TiB)
[ 298.897002] sd 6:0:0:0: [sdb] Write Protect is off
[ 298.897014] sd 6:0:0:0: [sdb] Mode Sense: 23 00 00 00
[ 298.897870] sd 6:0:0:0: [sdb] No Caching mode page present
[ 298.897881] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 298.901633] sd 6:0:0:0: [sdb] No Caching mode page present
[ 298.901644] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 298.928510] sdb: sdb1
[ 298.932496] sd 6:0:0:0: [sdb] No Caching mode page present
[ 298.932508] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 298.932516] sd 6:0:0:0: [sdb] Attached SCSI disk
[ 299.836198] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

------------

Hope this can be solved so that I can use my external disk on the USB 3 port.

Cheers

[Pikkolo (pikkolo)]

I found a solution for this issue, it's explained on this page

http://ubuntuforums.org/showthread.php?t=1680278

Sure it would be wonderfull if sooner or later this issue is solved with the distro " out of the box " without the necessity of modifying grub

Hope to hear something about this

Thanks

Cheers

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Phillip Susi (psusi)]

I believe this was fixed in quantal and should be working in the backported kernels on 12.04.2+