Jaunty no poweroff/reboot on halt/reboot

Bug #317775 reported by Vorik on 2009-01-16
62
This bug affects 4 people
Affects Status Importance Assigned to Milestone
usplash (Ubuntu)
Medium
Unassigned

Bug Description

When I shut down the machine or give it a reboot, a flashing cursor remains and poweroff or reboot never happens.
I'm using an MSI Wind U100 with 2Gig Ram and Ubuntu Jaunty installed from a USB stick made from the alternate alpha2 iso. It's installed on LVM.

1) Jaunty
2) I dont' know which package is causing this. (kernel/acpi?)
3) I expected the reboot/poweroff to happen
4) All I got was a flashing cursor in the upper-left corner.

Below is some additional info.

Thanks for your help!!
Ger.

Vorik (launchpad-gerapeldoorn) wrote :
Chris Crisafulli (itnet7) wrote :

Vorik,

Thanks for your bug report and for your contribution to ubuntu. I was having the same exact issue you described but on a dell 6500 laptop.

In order to determine if this issue is usplash related, would you boot your computer with usplash disabled and then shutdown to see if you can reproduce the issue? To disable usplash for a single boot, you can follow these steps :

1.Press Esc during Grub boot delay to access the boot menu.
2.Select your actual Ubuntu boot line and press "e" to edit it.
3.Select the "kernel" line and press "e" to edit it.
4.At the end of the line, remove "splash" and "quiet" and press "enter".
5.Type "b" to boot the custom boot line.

Hopefully this too will help you.

Chris

Vorik (launchpad-gerapeldoorn) wrote :

Hi!

Thanks for your response. When I remove splash and quiet from the grub line it works properly, so it must be a splash issue.

Ger.

Chris Crisafulli (itnet7) wrote :

Would you guys mind following the debugging stuff here: https://wiki.ubuntu.com/DebuggingUsplash , so that we can better get and idea of the diffirences between our machines and the Hardware in question... I too will attach the output of the relevent commands later tonight whe I get home.

Thanks so much for your time.

Chris

Vorik (launchpad-gerapeldoorn) wrote :

here are the requested files.

Chris Crisafulli (itnet7) wrote :

Here are my files as well.

Changed in usplash:
status: Incomplete → Confirmed
Saivann Carignan (oxmosys) wrote :

Thanks for attaching the debug files to the bug report. In order to make things easier for developers, I'm going to attach your files separately.

Changed in usplash:
importance: Undecided → Medium
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :
Saivann Carignan (oxmosys) wrote :

Strangely, the graphic cards of each computer is different (nvidia and intel).

Vorik : I noticed that you don't have anything in usplash.conf . Does that change delete this file and re-generate it with these commands?

sudo rm /etc/ussplash.conf
sudo dpkg-reconfigure usplash

If yes, does that fix the problem you get when shutting down?

Chris Crisafulli : In your case, did you also try to disable usplash to make sure that your issue was caused by usplash (it might be a different issue that looks exactly the same).

Changed in usplash:
status: Confirmed → Incomplete
Vorik (launchpad-gerapeldoorn) wrote :

After your commands usplash.conf had xres=1024 and yres=600 in it.

This does seem to resolve my issue. Thanks!

Ger.

Changed in usplash:
status: Incomplete → Confirmed
Yannick Defais (sevmek) wrote :

Hi,

I've the very same issue with my MSI Wind.
I tryed those commands:
sudo rm /etc/ussplash.conf
sudo dpkg-reconfigure usplash

Before there was no file /etc/ussplash.conf , after there is no such file too.

Notice the screen resolution on MSI Wind is 1024x600 too. Maybe this is where the issue is for all of us?

Regards,
Yannick

Yannick Defais (sevmek) wrote :

BTW,

I noticed that:
I can shutdown if I do not use the sleep mode (I do not know the exact word in english, this is when e.g. you close the screen and the computer goes to sleep, then you can wake it up in a few seconds. It seems to use some binary blob from Intel to perform this...)

Thus for me the issue seems connected to this sleep mode too (and maybe the screen resolution).

best regards,
Yannick

Rocko (rockorequin) wrote :

I get the same as Yannick, ie shutdown seems to works fine if I haven't suspended the PC, but if I do suspend/resume the PC and then try to shutdown, it fails to shut down completely.

As noted in bug #317842, when this happens I also get the messages "Asking all remaining processes to terminate... [fail]... Unmounting local file systems... mount: / is busy" and I have to press CTRL-ALT-DEL to reboot, whereupon it says "md: stopping all md devices" and completes the shutdown.

This is with Jaunty alpha 6, 2.6.28-9-generic (amd64), usplash 0.5.31 and nvidia 180.35 (on an nvidia 8600M GT card) on a Dell XPS M1530.

It also happens in Intrepid on the same PC with the 2.6.28-8-generic (amd64) kernel, although in this case it happens all the time, whether I suspend/resume first or not. It didn't used to happen in Intrepid with the 2.6.27 series kernels.

Rocko (rockorequin) wrote :

It seems to be fixed for me in Jaunty if I add nvidia to the list of modules to be removed on suspend (ie via the entry SUSPEND_MODULES="nvidia" in /etc/pm/config.d/modules). After doing this I have so far done two successful suspend/resume/reboot cycles in a row.

Vassily Gavrilyak (gavrilyak) wrote :

It seemed to me that I have this bug too, everything looked the same in my case. I had "Asking all remaining processes to terminate... [fail]... Unmounting local file systems... mount: / is busy" and I have to press CTRL-ALT-DEL to reboot, whereupon it says "md: stopping all md devices" and completes the shutdown.

Then I removed "quiet splash" from kernel command line and I see kernel oops at shutdown. And this appears to be bug 318360 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/318360. It was caused by iwl3945 driver. Killing NetworkManager and wpa_supplicant before shutdown "fixed" that for me.

Colin Ian King (colin-king) wrote :

adding reboot=b on the kernel boot line may help

Andy Whitcroft (apw) wrote :

If reboot=b does help please report that here along with your dmidecode output.

Colin Ian King (colin-king) wrote :

@Andy, attached is the output of dmidecode for my Dell Inspiron 6400

Colin Ian King (colin-king) wrote :

I've modified /etc/init.d/reboot and modified the reboot command in do_stop() to:

strace -f reboot -d -f -i

and rebooted. Attached is a screen shot of the strace on the console. For some reason it's getting stuck on

ioctl(3, SIOCGIFCONF, ...).

The reboot then hangs until I press Control-Alt-Delete and then I see: "md: stopping all devices" and the laptop reboots OK.

Because the ioctl() is twiddling the network interface, I then had a hunch the bug is in the wireless driver, so I blacklisted the Broadcom b44 and reboots now work OK. So it appears to be a bug in the Broadcom driver, hence it occurs on certain classes of Dells with that hardware.

Attached is a photo of the console message.

Colin Ian King (colin-king) wrote :

Oops. b44 is not a wireless driver - it's the ethernet driver.

Vassily Gavrilyak (gavrilyak) wrote :

In my case this was network driver too, installing linux-image 2.6.29 from kernel-mainline fixes this for me.
Se also these bugs:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/318360
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/325553
https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/325426

James Dunmore (james-dunmore) wrote :

Same problem on a dell xps 1530(brand new, and clean install of 9.04 last night).

When I select shutdown/reboot it freezes and I get the flashing cursor; however, if I then press ctrl+alt+del, it carries on and shutsdown/reboots as normal.

I will try those upslash commands later and report if it works.

Thanks.

lemmy (lemmyg) wrote :

The same problem with dell inspiron 1720.

uname -a
Linux 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009 x86_64 GNU/Linux

Thyrael (thyrael) wrote :

I installed Jaunty and i have a similar(?) Problem here, most of the Time i cant shutdown/reboot my Laptop (Amilo PA2510) properly. I remove the "quiet" and "splash" Options from my menu.lst but the Problem is still the same. If i use the Power Button it shuts down correctly. I attached my lspci and my dmesg output.

Tobias Krais (tux-spam) wrote :

Hi all,

same here: Dell XPS M1530, nvidia 180.x driver. When shutting down an ugly "white / black columned" srceen with a flashing cursor appears. The maching does not switch off. When pressing Ctrl + Alt + Del, the message "stopping all md devices appears, before the reboot is done.

Here my /etc/usplash.conf
-----%<-----
xres=800
yres=600
-----%<-----

When reconfiguring usplash solves it:
sudo rm /etc/ussplash.conf
sudo dpkg-reconfigure usplash

Now my new /etc/usplash.conf
-----%<-----
xres=1440
yres=900
-----%<-----

I still have the ugly screen before shutting down, but it shuts down and that is important!

Greetings, Tobias

tags: added: iso-testing
armag.info (fatal) wrote :

Same trouble. usplash-0.5.31. Jaunty x86_64.

It is not necessary to disable usplash: you may only switch to another tty when shutting down/rebooting (ctrl+alt+F1, .i.e) and everything go smooth, computer shuts down/reboots with no errors.

When you don't disable usplash (even in splash=verbose mode) the computer is stuck at the step "Attepmting to kill the rest of applications" or smth like that, fails, says that the "/ is busy" and shows message: "Will halt (reboot) now" and stays freezed.

Downgrading of usplash package didn't help. So, I think, the problem is compatibility of usplash and Jaunty.

Any workaround (except usplash uninstallation/setting inactive) is highly appreciated.

armag.info (fatal) wrote :

Just wanted to add: this is not Intel graphic chipset problem: openSuSE works perfectly with it. Changing the kernel 16 -> 11 didn't give the positive result. Disabling usplash or just switch to tty solves the problem.

Phillip Susi (psusi) wrote :

The usplash package has been superseded by plymouth and has been removed from the Ubuntu archive. Closing all related bugs.

Changed in usplash (Ubuntu):
status: Confirmed → Invalid
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