User Management crashes on start up

Bug #1094958 reported by Paul White on 2012-12-31
This bug affects 2 people
Affects Status Importance Assigned to Milestone
userconfig (Ubuntu)

Bug Description

User Management within Kubuntu's System Settings crashes on start-up rendering application unusable on Kubuntu 13.04

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: userconfig 0.9.0-0ubuntu10
ProcVersionSignature: Ubuntu 3.7.0-7.15-generic 3.7.0
Uname: Linux 3.7.0-7-generic x86_64
ApportVersion: 2.7-0ubuntu2
Architecture: amd64
Date: Mon Dec 31 21:47:34 2012
InstallationDate: Installed on 2012-12-21 (10 days ago)
InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20121220)
MarkForUpload: True
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: userconfig
UpgradeStatus: No upgrade log present (probably fresh install)

Application: kcmshell4 ()
KDE Platform Version: 4.9.90
Qt Version: 4.8.3
Operating System: Linux 3.7.0-6-generic x86_64
Distribution: Ubuntu Raring Ringtail (development branch)

-- Information about the crash:
- What I was doing when the application crashed:

I just opened the app to see and explore nothing else . open kterminal and firefox

-- Backtrace:
Application: KDE Control Module (kcmshell4), signal: Aborted
Using host libthread_db library "/lib/x86_64-linux-gnu/".
[KCrash Handler]
#6 0x00007fc9943e7e35 in __GI_raise (sig=sig@entry=6) at ../nptl/sysdeps/unix/sysv/linux/raise.c:63
#7 0x00007fc9943eb498 in __GI_abort () at abort.c:90
#8 0x00007fc98372992f in Py_FatalError (msg=msg@entry=0x7fc9837d5675 "take_gil: NULL tstate") at ../Python/pythonrun.c:2365
#9 0x00007fc98372f2dc in take_gil.35494 (tstate=0x0) at ../Python/ceval_gil.h:211
#10 0x00007fc98372f7a4 in PyEval_InitThreads () at ../Python/ceval.c:309
#11 0x00007fc983b63395 in KPythonPluginFactory::initialize (this=this@entry=0x23139b0) at ../../kpythonpluginfactory/kpythonpluginfactory.cpp:109
#12 0x00007fc983b63fd6 in KPythonPluginFactory::create (this=0x23139b0, iface=0x7fc993ec3280 <qt_meta_stringdata_KCModule> "KCModule", parentWidget=0x0, parent=0x233d500, args=..., keyword=...) at ../../kpythonpluginfactory/kpythonpluginfactory.cpp:127
#13 0x00007fc99418d89a in create<KCModule> (args=..., keyword=..., parent=0x233d500, parentWidget=0x0, this=<optimized out>) at ../../kdecore/util/kpluginfactory.h:531
#14 createInstance<KCModule> (error=0x7fffaaf29840, args=..., parent=0x233d500, parentWidget=0x0, this=0x2314f00) at ../../kdecore/services/kservice.h:559
#15 createInstance<KCModule> (error=0x7fffaaf29840, args=..., parent=0x233d500, this=0x2314f00) at ../../kdecore/services/kservice.h:536
#16 KCModuleLoader::loadModule (mod=..., report=KCModuleLoader::Inline, parent=0x233d500, args=...) at ../../kutils/kcmoduleloader.cpp:89
#17 0x00007fc994192880 in KCModuleProxyPrivate::loadModule (this=this@entry=0x2395890) at ../../kutils/kcmoduleproxy.cpp:106
#18 0x00007fc994192fd5 in KCModuleProxy::realModule (this=this@entry=0x233d500) at ../../kutils/kcmoduleproxy.cpp:83
#19 0x00007fc9941932d9 in KCModuleProxy::useRootOnlyMessage (this=0x233d500) at ../../kutils/kcmoduleproxy.cpp:315
#20 0x00007fc99418f657 in KCMultiDialog::addModule (this=0x2332520, moduleInfo=..., parentItem=0x0, args=...) at ../../kutils/kcmultidialog.cpp:390
#21 0x00007fc99479aa71 in kdemain (_argc=35352672, _argv=<optimized out>) at ../../kcmshell/main.cpp:285
#22 0x00007fc9943d2c15 in __libc_start_main (main=0x4006d0 <main(int, char**)>, argc=2, ubp_av=0x7fffaaf2a1c8, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7fffaaf2a1b8) at libc-start.c:227
#23 0x0000000000400701 in _start ()

Reported using DrKonqi

Bugs for the User Management systemsettings module are not tracked at the KDE bug tracker, because it is a distribution-specific add-on. Please report this issue to the bug tracker of your distribution via

*** Bug 312319 has been marked as a duplicate of this bug. ***

*** Bug 312361 has been marked as a duplicate of this bug. ***

Paul White (paulw2u) wrote :
tags: added: kubuntu
Paul White (paulw2u) wrote :

See and for bugs created and closed in the KDE bug tracker.

Paul White (paulw2u) on 2013-01-05
summary: - userconfig crashes on start up
+ User Management crashes on start up
description: updated
Philip Muškovac (yofel) on 2013-01-11
no longer affects: kdeadmin (Ubuntu)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in userconfig (Ubuntu):
status: New → Confirmed
Philip Muškovac (yofel) wrote :

This happens because in raring KPythonPluginFactory is linked against libpython3 and userconfig doesn't work with python3 right now.

Changed in userconfig (Ubuntu):
importance: Undecided → High
status: Confirmed → Triaged
milestone: none → ubuntu-13.04-beta-1
Turbo (axelhc) wrote :


I can confirm this problem too. Please take a visit here:

Because I didn´t find this original when reported.



Hope it will be fixed a.s.a.p :)

Sent from my iPhone

On Jan 11, 2013, at 10:34 PM, Philip Muškovac <email address hidden> wrote:

> This happens because in raring KPythonPluginFactory is linked against
> libpython3 and userconfig doesn't work with python3 right now.
> ** Changed in: userconfig (Ubuntu)
> Importance: Undecided => High
> ** Changed in: userconfig (Ubuntu)
> Status: Confirmed => Triaged
> ** Changed in: userconfig (Ubuntu)
> Milestone: None => ubuntu-13.04-beta-1
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1098423).
> Title:
> User Management crashes on start up
> To manage notifications about this bug go to:

Turbo (axelhc) wrote :

A little bump.

Anything yet ??? The user management is very important (I miss it :-( ).

In the meantime, you can use "usermod". For example, if you installed VirtualBox in Kubuntu 13.04, first you must add your user to the "vboxusers" group and then close session and login again. In the Konsole:

sudo usermod -a -G vboxusers YourUserName



*** Bug 314063 has been marked as a duplicate of this bug. ***

Changed in kdeadmin:
importance: Unknown → High
Michael Koch (mik32120) wrote :

Works on 14.04 without crashing.

Paul White (paulw2u) wrote :

Closing my own bug as "Invalid" as package has been removed from
Ubuntu Archive, see bug #1234053 and is not included in any
current Ubuntu release. Replaced by user-manager.

Changed in userconfig (Ubuntu):
status: Triaged → Invalid
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.