Can't create new user in Kubuntu 20.04

[Jānis Kangarooo]

Cant create new user
Pressing + or apply doesnt change anything

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: kde-cli-tools 4:5.18.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Sat Jun 13 14:19:30 2020
InstallationDate: Installed on 2020-03-10 (94 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200310)
SourcePackage: kde-cli-tools
UpgradeStatus: No upgrade log present (probably fresh install)

[Kai Kasurinen (kai-kasurinen)]

kcmshell5 user_manager

[Balint Harmath (bharmath)]

Can you please describe the circumstances?
In which application are you pressing and what button?

For you information: you can add new user at Settings -> Users tab manually.

[Jānis Kangarooo (kangarooo)]

I click +
I write user name and apply. Doesn't work. No new user

[Paul White (paulw2u)]

Creating new users works for me in Kubuntu 20.04 but I do need to click 'Apply' after allocating a password. I'm not sure this is being done. Can you confirm Kangaroo Janis?

[Jānis Kangarooo (kangarooo)]

Doing the same. Cant create user.

[Paul White (paulw2u)]

Thanks for confirming that. Reverting status back to 'New'

[Ma Nu El (mapazarr)]

I had the same problem. Somehow, the GUI fails to request the admin password and doesn't create the user.

Try from the terminal with:
```sudo useradd -m new_user_name```
This will create a new user with a home directory.
Once the user has been created you can change al other parameters, such as password or icon from the User Manager GUI.

I hope it helps. It worked for me :-)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mineirinho da Silva (linuxemacs-yahoo)]

I have the same problem (Can't create new user in Kubuntu 20.04)...

[Seb Bonnard (sebma)]

For the workaround : "Normal" users have no idea of know how to launch a terminal window let alone run a "adduser" command.

I believe this bug should be major because KUbuntu is supposed to be easy to use.

[Seb Bonnard (sebma)]

You can reproduce this bug every time by doing the following :

$ ssh -X remote-PC
Welcome to Ubuntu 20.04.3 LTS (GNU/Linux 5.4.0-89-generic x86_64)

 * Documentation: https://help.ubuntu.com
 * Management: https://landscape.canonical.com
 * Support: https://ubuntu.com/advantage

68 updates can be applied immediately.
To see these additional updates run: apt list --upgradable

Web console: https://seb-x-y-z:9090/ or https://192.168.x.Y:9090/

Last login: Sun Nov 7 16:10:48 2021 from 127.0.0.1

.cache -> /tmp/sebastien/.cache/

dim. 07 nov. 2021 16:12:19 CET

$ kcmshell5 user_manager
Warning: QT_DEVICE_PIXEL_RATIO is deprecated. Instead use:
   QT_AUTO_SCREEN_SCALE_FACTOR to enable platform plugin controlled per-screen factors.
   QT_SCREEN_SCALE_FACTORS to set per-screen factors.
   QT_SCALE_FACTOR to set the application global scale factor.
Couldn't load plugin: "The shared library was not found."
qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 1938, resource id: 32072962, major code: 40 (TranslateCoords), minor code: 0

And then click "Apply", you will notice the sudo password window does not popup.

[Jānis Kangarooo (kangarooo)]

I told ya. Not fixed still and new version comming. Ping. Stay home. Dont use covid outside or with people covid area zone. Fix bugs! Fixing bugs for virus free system is safe against viruses in air connection transmission.
So many people needed to make new user and couldnt because of this bug not fixed, while people walking around. Need to keep programmers safe in their envaironment. The more bug reports, the safer at home stays fixers! Only then we can beat bug #1 virus environment windows.

[X (scumby)]

Hey I just got it to work! I was leaving the Real Name field blank because I'm lazy. When I put a name it works as expected. Some sort of message telling the user when this happens would be nice.

[Jānis Kangarooo (kangarooo)]

#16 x scumby, you are on 20.04 or 22.04?
This bug is about 20.04 and it doesnt work still till this day for almoust 3 years.