Did you test your SIM in Windows? Are you using LTE? I haven't successfully connected on 3G yet. Here's what it looks like for me (phone numbers etc. redacted): Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.2172] device (cdc-wdm0): Activation: starting connection 'Fido Default' (d99245e5-39f0-4639-91e2-5f22f68d864b) Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.2174] device (cdc-wdm0): state change: disconnected -> prepare (reason 'none') [30 40 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.2180] device (cdc-wdm0): state change: prepare -> need-auth (reason 'none') [40 60 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.3527] device (cdc-wdm0): state change: need-auth -> prepare (reason 'none') [60 40 0] Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect started... Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect state (4/8): Wait to get fully enabled Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect state (5/8): Register Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect state (6/8): Bearer Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect state (7/8): Connect Sep 06 13:08:39 t460s ModemManager[3309]: Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting) Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.3781] (cdc-wdm0): modem state changed, 'registered' --> 'connecting' (reason: user-requested) Sep 06 13:08:39 t460s ModemManager[3309]: Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> connected) Sep 06 13:08:39 t460s ModemManager[3309]: Simple connect state (8/8): All done Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6287] (cdc-wdm0): modem state changed, 'connecting' --> 'connected' (reason: user-requested) Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6308] device (cdc-wdm0): state change: prepare -> config (reason 'none') [40 50 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6311] device (cdc-wdm0): state change: config -> ip-config (reason 'none') [50 70 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6314] (cdc-wdm0): IPv4 static configuration: Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6314] address 25.157.105.182/30 Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6314] gateway 25.157.105.181 Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6314] DNS 64.71.255.254 Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6315] DNS 64.71.255.253 Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6377] device (cdc-wdm0): state change: ip-config -> ip-check (reason 'none') [70 80 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6399] device (cdc-wdm0): state change: ip-check -> secondaries (reason 'none') [80 90 0] Sep 06 13:08:39 t460s NetworkManager[3225]: [1473181719.6452] device (cdc-wdm0): state change: secondaries -> activated (reason 'none') [90 100 0] $ mmcli -L Found 1 modems: /org/freedesktop/ModemManager1/Modem/0 [Sierra] MBIM [1199:9079] $ mmcli -m 0 /org/freedesktop/ModemManager1/Modem/0 (device id 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX') ------------------------- Hardware | manufacturer: 'Sierra' | model: 'MBIM [1199:9079]' | revision: 'SWI9X30C_02.08.02.00' | supported: 'gsm-umts, lte' | current: 'gsm-umts, lte' | equipment id: 'XXXXXXXXXXXXXXX' ------------------------- System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2' | drivers: 'cdc_mbim' | plugin: 'Sierra' | primary port: 'cdc-wdm0' | ports: 'cdc-wdm0 (mbim), wwp0s20f0u2i12 (net)' ------------------------- Numbers | own : '+1XXXXXXXXXX' ------------------------- Status | lock: 'none' | unlock retries: 'sim-pin2 (5)' | state: 'connected' | power state: 'on' | access tech: 'lte' | signal quality: '9' (cached) ------------------------- Modes | supported: 'allowed: 3g, 4g; preferred: none' | current: 'allowed: 3g, 4g; preferred: none' ------------------------- Bands | supported: 'unknown' | current: 'unknown' ------------------------- IP | supported: 'ipv4, ipv6, ipv4v6' ------------------------- 3GPP | imei: 'XXXXXXXXXXXXXXX' | enabled locks: 'fixed-dialing' | operator id: '302720' | operator name: 'Fido' | subscription: 'unknown' | registration: 'home' ------------------------- SIM | path: '/org/freedesktop/ModemManager1/SIM/0' ------------------------- Bearers | paths: '/org/freedesktop/ModemManager1/Bearer/0'