Huawei E122 USB Stick not recognized in Ubuntu 16.04

Bug #1607001 reported by Wolf Rogner on 2016-07-27
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Medium
Unassigned
usb-modeswitch (Ubuntu)
Medium
Unassigned

Bug Description

The Huawei Mobile HSPA USB Modem E122 is does not connect and is not recognized in Ubuntu 16.04:

Jul 27 19:18:48 mbr kernel: [144550.021251] usb 3-1: new high-speed USB device n
umber 17 using xhci_hcd
Jul 27 19:18:48 mbr kernel: [144550.149990] usb 3-1: New USB device found, idVen
dor=12d1, idProduct=1446
Jul 27 19:18:48 mbr kernel: [144550.150007] usb 3-1: New USB device strings: Mfr
=1, Product=7, SerialNumber=0
Jul 27 19:18:48 mbr kernel: [144550.150010] usb 3-1: Product: Huawei Mobile
Jul 27 19:18:48 mbr kernel: [144550.150013] usb 3-1: Manufacturer: HUA WEI
Jul 27 19:18:48 mbr kernel: [144550.150219] usb 3-1: ep 0x83 - rounding interval
 to 128 microframes, ep desc says 255 microframes
Jul 27 19:18:48 mbr kernel: [144550.150228] usb 3-1: ep 0x3 - rounding interval
to 128 microframes, ep desc says 255 microframes
Jul 27 19:18:48 mbr kernel: [144550.150235] usb 3-1: ep 0x82 - rounding interval
 to 128 microframes, ep desc says 255 microframes
Jul 27 19:18:48 mbr kernel: [144550.150242] usb 3-1: ep 0x2 - rounding interval
to 128 microframes, ep desc says 255 microframes
Jul 27 19:18:48 mbr kernel: [144550.150612] usb-storage 3-1:1.0: USB Mass Storage device detected
Jul 27 19:18:48 mbr kernel: [144550.150895] scsi host28: usb-storage 3-1:1.0
Jul 27 19:18:48 mbr kernel: [144550.151334] usb-storage 3-1:1.1: USB Mass Storage device detected
Jul 27 19:18:48 mbr kernel: [144550.151578] scsi host29: usb-storage 3-1:1.1
Jul 27 19:18:48 mbr mtp-probe: checking bus 3, device 17: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1"
Jul 27 19:18:48 mbr mtp-probe: bus: 3, device: 17 was not an MTP device
Jul 27 19:18:48 mbr systemd[1]: Starting USB_ModeSwitch_3-1:1.0...
Jul 27 19:18:48 mbr usb_modeswitch_dispatcher[27825]: Could not read attribute: No such file or directory
Jul 27 19:18:49 mbr kernel: [144551.150218] scsi 28:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
Jul 27 19:18:49 mbr kernel: [144551.150252] scsi 29:0:0:0: Direct-Access HUAWEI SD Storage 2.31 PQ: 0 ANSI: 2
Jul 27 19:18:49 mbr kernel: [144551.150978] sd 29:0:0:0: Attached scsi generic sg1 type 0
Jul 27 19:18:49 mbr kernel: [144551.152045] sd 29:0:0:0: [sdb] Attached SCSI removable disk
Jul 27 19:18:49 mbr kernel: [144551.152095] sr 28:0:0:0: [sr0] scsi-1 drive
Jul 27 19:18:49 mbr kernel: [144551.152434] sr 28:0:0:0: Attached scsi CD-ROM sr0
Jul 27 19:18:49 mbr kernel: [144551.152647] sr 28:0:0:0: Attached scsi generic sg2 type 5
Jul 27 19:18:48 mbr usb_modeswitch_dispatcher[27825]: message repeated 3 times: [ Could not read attribute: No such file or directory]
Jul 27 19:18:49 mbr usb_modeswitch: switch device 12d1:1446 on 003/017
Jul 27 19:18:50 mbr usb_modeswitch_dispatcher[27825]: Could not read attribute: No such file or directory
Jul 27 19:18:50 mbr usb_modeswitch[27825]: usb_modeswitch: switched to 12d1:1446 on 3/17
Jul 27 19:18:51 mbr usb_modeswitch_dispatcher[27825]: Unable to open bind list file: No such file or directory
Jul 27 19:18:51 mbr usb_modeswitch[27825]: usb_modeswitch: add device ID 12d1:1446 to driver option
Jul 27 19:18:51 mbr usb_modeswitch[27825]: usb_modeswitch: please report the device ID to the Linux USB developers!
Jul 27 19:18:52 mbr gnome-session[16695]: (gnome-software:16875): Gs-WARNING **: failed to get updates: no results to show
Jul 27 19:18:58 mbr systemd[1]: Started USB_ModeSwitch_3-1:1.0.

Device ID 12d1:1446

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: usb-modeswitch 2.2.5+repack0-1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset wl nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jul 27 19:19:51 2016
InstallationDate: Installed on 2013-05-17 (1166 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424)
SourcePackage: usb-modeswitch
UpgradeStatus: Upgraded to xenial on 2016-04-22 (95 days ago)

Wolf Rogner (war-rsb) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in usb-modeswitch (Ubuntu):
status: New → Confirmed
Norbert (nrbrtx) wrote :

I have Huawei E1550 on Ubuntu 16.04 LTS.
Bus 003 Device 006: ID 12d1:1446 Huawei Technologies Co., Ltd. Broadband stick (modem on)

In syslog I have:

Oct 9 14:25:47 u1604-jfv60 kernel: [ 492.899483] usb 3-2: new full-speed USB device number 7 using xhci_hcd
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099297] usb 3-2: New USB device found, idVendor=12d1, idProduct=1446
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099307] usb 3-2: New USB device strings: Mfr=2, Product=1, SerialNumber=0
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099312] usb 3-2: Product: HUAWEI Mobile
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099317] usb 3-2: Manufacturer: HUAWEI Technology
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.105662] usb-storage 3-2:1.0: USB Mass Storage device detected
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.105923] scsi host15: usb-storage 3-2:1.0
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.106247] usb-storage 3-2:1.1: USB Mass Storage device detected
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.106447] scsi host16: usb-storage 3-2:1.1
Oct 9 14:25:47 u1604-jfv60 mtp-probe: checking bus 3, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
Oct 9 14:25:47 u1604-jfv60 mtp-probe: bus: 3, device: 7 was not an MTP device
Oct 9 14:25:48 u1604-jfv60 systemd[1]: Starting USB_ModeSwitch_3-2:1.0...
Oct 9 14:25:48 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Could not read attribute: No such file or directory
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.108053] scsi 16:0:0:0: Direct-Access HUAWEI MMC Storage 2.31 PQ: 0 ANSI: 2
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.109269] sd 16:0:0:0: Attached scsi generic sg3 type 0
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.110989] scsi 15:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.121849] sd 16:0:0:0: [sdd] Attached SCSI removable disk
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125106] sr 15:0:0:0: [sr0] scsi-1 drive
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125463] sr 15:0:0:0: Attached scsi CD-ROM sr0
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125668] sr 15:0:0:0: Attached scsi generic sg4 type 5
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.245860] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 6 ep 2 with no TDs queued?
Oct 9 14:25:48 u1604-jfv60 usb_modeswitch_dispatcher[2693]: message repeated 3 times: [ Could not read attribute: No such file or directory]
Oct 9 14:25:49 u1604-jfv60 usb_modeswitch: switch device 12d1:1446 on 003/007
Oct 9 14:25:50 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Could not read attribute: No such file or directory
Oct 9 14:25:50 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: switched to 12d1:1446 on 3/7
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Unable to open bind list file: No such file or directory
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: add device ID 12d1:1446 to driver option
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: please report the device ID to the Linux USB developers!
Oct 9 14:25:58 u1604-jfv60 systemd[1]: Started USB_ModeSwitch_3-2:1.0.

Modem does not connect to 3G network.

tags: removed: amd64 third-party-packages
Norbert (nrbrtx) wrote :

Seems to be fixed by this thread ( http://forum.ubuntu-it.org/viewtopic.php?f=9&t=610274#p4875474 ):

added the following to /lib/udev/rules.d/40-usb_modeswitch.rules
  # Huawei, newer modems
  ATTRS{idVendor}=="12d1", ATTRS{idProduct}=="1446", RUN+="usb_modeswitch '%b/%k'"

and
  sudo service udev restart

Changed in usb-modeswitch (Ubuntu):
importance: Undecided → Medium
Changed in hundredpapercuts:
status: New → Confirmed
importance: Undecided → Medium
Mantas Kriaučiūnas (mantas) wrote :

I've backported usb-modeswitch 2.4 and usb-modeswich-data 2017-01 from Ubuntu 17.04 (Zesty) to 16.04 LTS (Xenial), you can update packages from ppa:baltix-members , see
https://launchpad.net/~baltix-members/+archive

Please reboot after installing usb-modeswitch 2.4 and usb-modeswich-data 2017-01 from ppa:baltix-members , test if your USB modem works correctly with updated packages and write a comment here in any case (works or not).

Thanks,
Mantas Kriaučiūnas
Developer of Baltix GNU/Linux Ubuntu derivative

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