usb-modeswitch crashes

[Sami Pietila]

I have telewell 3G HSPA+ USB modem. When I plug the modem to laptop the usb-modeswitch crashes, log shows:

usb_modeswitch_[3063]: segfault at 8 ip 00007fd588d6fc51 sp 00007fffb0386c18 error 4 in libc-2.17.so[7fd588ce6000+1be000]

The telewell modem works with ubuntu 12.04, but not with 12.10 or 13.04 (beta).

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: usb-modeswitch 1.2.3+repack0-1ubuntu3
ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
Uname: Linux 3.8.0-18-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Fri Apr 12 16:16:23 2013
InstallationDate: Installed on 2011-05-28 (684 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64+mac (20110427.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
SourcePackage: usb-modeswitch
UpgradeStatus: Upgraded to raring on 2013-03-26 (17 days ago)

[madbiologist (me-again)]

Can you boot the laptop with the modem already plugged in? If so please paste the output here of the lsusb command when the modem is plugged in.

[Sami Pietila (sampie)]

Hi,

Here is lsusb output with rebooted laptop with the modem connected:

Bus 001 Device 004: ID 1c9e:9801 OMEGA TECHNOLOGY
Bus 001 Device 005: ID 05ac:8501 Apple, Inc. Built-in iSight [Micron]
Bus 002 Device 002: ID 046d:c05b Logitech, Inc. M-U0004 810-001317 [B110 Optical USB Mouse]
Bus 002 Device 003: ID 05ac:021b Apple, Inc. Internal Keyboard/Trackpad (ISO)
Bus 004 Device 002: ID 05ac:8240 Apple, Inc. IR Receiver [built-in]
Bus 005 Device 003: ID 05ac:8205 Apple, Inc. Bluetooth HCI
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.