usb-modeswitch crashes

Bug #1168401 reported by Sami Pietila on 2013-04-12
This bug affects 3 people
Affects Status Importance Assigned to Milestone
usb-modeswitch (Ubuntu)

Bug Description

I have telewell 3G HSPA+ USB modem. When I plug the modem to laptop the usb-modeswitch crashes, log shows:

usb_modeswitch_[3063]: segfault at 8 ip 00007fd588d6fc51 sp 00007fffb0386c18 error 4 in[7fd588ce6000+1be000]

The telewell modem works with ubuntu 12.04, but not with 12.10 or 13.04 (beta).

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: usb-modeswitch 1.2.3+repack0-1ubuntu3
ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
Uname: Linux 3.8.0-18-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Fri Apr 12 16:16:23 2013
InstallationDate: Installed on 2011-05-28 (684 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64+mac (20110427.1)
MarkForUpload: True
 PATH=(custom, no user)
SourcePackage: usb-modeswitch
UpgradeStatus: Upgraded to raring on 2013-03-26 (17 days ago)

Sami Pietila (sampie) wrote :
madbiologist (me-again) wrote :

Can you boot the laptop with the modem already plugged in? If so please paste the output here of the lsusb command when the modem is plugged in.

Changed in usb-modeswitch (Ubuntu):
status: New → Incomplete
Sami Pietila (sampie) wrote :


Here is lsusb output with rebooted laptop with the modem connected:

Bus 001 Device 004: ID 1c9e:9801 OMEGA TECHNOLOGY
Bus 001 Device 005: ID 05ac:8501 Apple, Inc. Built-in iSight [Micron]
Bus 002 Device 002: ID 046d:c05b Logitech, Inc. M-U0004 810-001317 [B110 Optical USB Mouse]
Bus 002 Device 003: ID 05ac:021b Apple, Inc. Internal Keyboard/Trackpad (ISO)
Bus 004 Device 002: ID 05ac:8240 Apple, Inc. IR Receiver [built-in]
Bus 005 Device 003: ID 05ac:8205 Apple, Inc. Bluetooth HCI
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

madbiologist (me-again) on 2013-06-06
Changed in usb-modeswitch (Ubuntu):
status: Incomplete → New
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in usb-modeswitch (Ubuntu):
status: New → Confirmed
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