can't create usb key with "startup disk creator" for some operating system

Bug #870180 reported by Carla Sella
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
usb-creator (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

When creating a non persistent usb key with "startup disk creator" I get an installation failed message you see in the attached image.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: usb-creator-gtk 0.2.34
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Fri Oct 7 19:45:13 2011
ExecutablePath: /usr/bin/usb-creator-gtk
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
SourcePackage: usb-creator
UpgradeStatus: Upgraded to oneiric on 2011-09-28 (8 days ago)
---
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: usb-creator (not installed)
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-09-28 (8 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare video

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :

I now tried also to create a persistent usb key, same error occurs.

tags: added: apport-collected
description: updated
Revision history for this message
Carla Sella (carla-sella) wrote : ProcEnviron.txt

apport information

Revision history for this message
Carla Sella (carla-sella) wrote : UDisksDump.txt

apport information

Revision history for this message
Carla Sella (carla-sella) wrote : UsbCreatorLog.txt

apport information

Revision history for this message
Carla Sella (carla-sella) wrote : UsbDevices.txt

apport information

Revision history for this message
Brian Murray (brian-murray) wrote : Re: can't create non persistent usb key with "startup disk creator"

From the information in your bug report I'm guessing your are trying to create an USB stick of the following operating system - debian-6.0.2.1-amd64-netinst.iso. Is that correct?

The traceback indicates the following:

Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/usbcreator/install.py", line 143, in run
    self.install()
  File "/usr/lib/python2.7/dist-packages/usbcreator/install.py", line 581, in install
    self.mangle_syslinux()
  File "/usr/lib/python2.7/dist-packages/usbcreator/install.py", line 256, in mangle_syslinux
    target_os_ver = debian_support.Version(contents[1])
  File "/usr/lib/python2.7/dist-packages/debian/debian_support.py", line 172, in __init__
    super(AptPkgVersion, self).__init__(version)
  File "/usr/lib/python2.7/dist-packages/debian/debian_support.py", line 91, in __init__
    self.full_version = version
  File "/usr/lib/python2.7/dist-packages/debian/debian_support.py", line 117, in __setattr__
    self._set_full_version(str(value))
  File "/usr/lib/python2.7/dist-packages/debian/debian_support.py", line 96, in _set_full_version
    raise ValueError("Invalid version string %r" % version)
ValueError: Invalid version string 'GNU/Linux'

Inspecting the usb-creator code it looks to me like it tries to read .disk/info on the ISO to determine the target OS and that 'GNU/Linux' was not an expected response. Could you add the full contents of ".disk/info" from the ISO? Thanks in advance.

Changed in usb-creator (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
summary: - can't create non persistent usb key with "startup disk creator"
+ can't create usb key with "startup disk creator" for some operating
+ system
Revision history for this message
Carla Sella (carla-sella) wrote :

Yes it's correct, but it also happens if I try to create a USB stick from oneiric-desktop-amd64.iso, same error,same message.
I'm attaching the .disk/info file from the debian-6.0.2.1-amd64-netinst.iso.

Revision history for this message
Carla Sella (carla-sella) wrote :

Yes it's correct, but it also happens if I try to create a USB stick from oneiric-desktop-amd64.iso, same error,same message.
I'm attaching the .disk/info file from the debian-6.0.2.1-amd64-netinst.iso.

Changed in usb-creator (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Carnë Draug (carandraug) wrote :

I can confirm this bug is still on Ubuntu 12.04

Revision history for this message
Craig Coleman (ubuntu-insanitarium) wrote :

Looks like this might be a duplicate of bug 722019
One thing to note: according to http://www.debian.org/CD/faq/#write-usb the Debian isos are meant to be written directly to a USB flash drive via something like 'dd' without modifications.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.