Cannot enable. Maybe the USB cable is bad?

[Babloo Kumar]

my usb drive not able to connect in dmesg showing message like "[ 3129.107060] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3130.075767] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3130.075872] usb usb2-port2: unable to enumerate USB device [ 3673.272729] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3674.239824] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3674.239882] usb usb2-port2: attempt power cycle [ 3675.530699] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3676.501862] usb usb2-port2: Cannot enable. Maybe the USB cable is bad? [ 3676.501960] usb usb2-port2: unable to enumerate USB device" but when I connecting any optical mouse and keyboard, these connected. Why usb problem creating for external media?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: usb-creator-gtk 0.3.7
ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 11 07:15:19 2021
InstallationDate: Installed on 2021-07-10 (62 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
SourcePackage: usb-creator
UpgradeStatus: No upgrade log present (probably fresh install)

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709