upower doesn't detect battery

Bug #564488 reported by Marco
58
This bug affects 11 people
Affects Status Importance Assigned to Milestone
upower (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: upower

upower doesn't show battery status (no battery found in kde battery applet). infact:

upower -d
Device: /org/freedesktop/UPower/devices/line_power_ACAD
  native-path: /sys/devices/LNXSYSTM:00/LNXSYBUS:00/ACPI0003:00/power_supply/ACAD
  power supply: yes
  updated: Fri Apr 16 09:52:45 2010 (331 seconds ago)
  has history: no
  has statistics: no
  line-power
    online: yes

Daemon:
  daemon-version: 0.9.1
  can-suspend: yes
  can-hibernate no
  on-battery: no
  on-low-battery: no
  lid-is-closed: no
  lid-is-present: yes

but, if i run "sudo powertop", after 5 seconds, upower detect battery and kde battery applet show battery status.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: upower 0.9.1-1
ProcVersionSignature: Ubuntu 2.6.32-21.31-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: 88a98775d78448f97638aa764302e1cc
CheckboxSystem: ed86e29ffba809c116a39e33fa9fc45c
Date: Fri Apr 16 09:54:45 2010
ProcEnviron:
 LANGUAGE=it_IT:it:en_GB:en
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: upower

Revision history for this message
Marco (0m3g4) wrote :
Revision history for this message
Benjamin Humphrey (humphreybc) wrote :

Similar issue on Maverick at the moment. From bug 620414:

Something happened recently on my Toshiba Satellite A200 laptop running amd64 Maverick fully updated, and now Ubuntu thinks I'm on a desktop computer. I'm using the latest kernel in the repos, 2.6.35-16-generic.

The laptop has had no problems with the battery not being recognized before on previous version of Ubuntu. I haven't had time to do a fresh install to check if it's still present then.

This is what seems to be missing:

 - No "on battery" tab in Power Management (http://twitpic.com/2fkm53)
 - Battery icon will no longer display in the panel at all
 - No notifications related to battery whenever I unplug or plug in the power cord
 - No notifications anymore when I change the brightness using Fn + F6 / F7
 - Screen doesn't automatically dim when on battery

Revision history for this message
Serg (sergserg) wrote :

My config if it could help.
Also can provide any linux specific info.

[PC Information]
Model Name Satellite L655
Part Number PSK2EL-005001
BIOS Version 1.70
CPU Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Physical Memory 4096MB RAM
Video Intel(R) HD Graphics version=8.15.10.2189
Screen Resolution 1366 x 768 Pixels
Color Quality True Color (32 Bit)
Sound Conexant CX20587 SmartAudio HD version=4.112.0.61
Network Сетевой адаптер Broadcom 802.11n version=5.60.48.35 MAC
                              Atheros AR8152 PCI-E Fast Ethernet Controller version=1.0.0.26 MAC

Revision history for this message
Serg (sergserg) wrote :

additional info txt:
acpitool -e
acpi -v
dmesg
lshw
lspci

Revision history for this message
Tessa (unit3) wrote :

I'm having the same issue on an Alienware m11x. It seems to have started after a recent kernel update, and something odd I've noticed is that the battery info is now showing up under /proc/acpi/battery/BAT1 instead of /proc/acpi/battery/BAT0. Once I look at the info in /proc, then GUI utilities pick up the battery and start showing information again.

Revision history for this message
LisandroVCR (lisandro-v22) wrote :

I'm using a Toshiba Satellite L655 and I'm having the same issue with Ubuntu 11.04. The battery isn't detected at all.

Revision history for this message
Jeremy LaCroix (j-jlacroix) wrote :

I have the same problem with a Latitude E6410 laptop using Arch Linux. I could switch to Ubuntu for testing if necessary, but I filed this bug upstream where I think it's better suited:

https://bugs.freedesktop.org/show_bug.cgi?id=41623

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in upower (Ubuntu):
status: New → Confirmed
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