Battery status shows "Estimating..." when fully charged

Bug #1823175 reported by Mohammad Kazemi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
upower (Ubuntu)
New
Undecided
Unassigned
Bionic
New
Undecided
Unassigned
Cosmic
New
Undecided
Unassigned

Bug Description

My battery is fully charged and it shows 100%. When it's connected to charger, Battery symbol changes to battery-missing-symbol. It also shows "Estimating..." for time remaining.
I'm using "Asus VivoBook x510uf"
My battery status when connected to AC power:

$ upower -d
Device: /org/freedesktop/UPower/devices/line_power_AC0
  native-path: AC0
  power supply: yes
  updated: Thu 04 Apr 2019 08:26:58 PM +0430 (-11482 seconds ago)
  has history: no
  has statistics: no
  line-power
    warning-level: none
    online: yes
    icon-name: 'ac-adapter-symbolic'

Device: /org/freedesktop/UPower/devices/battery_BAT0
  native-path: BAT0
  vendor: ASUSTeK
  model: ASUS Battery
  power supply: yes
  updated: Thu 04 Apr 2019 05:14:53 PM +0430 (43 seconds ago)
  has history: yes
  has statistics: yes
  battery
    present: yes
    rechargeable: yes
    state: pending-charge
    warning-level: none
    energy: 40.367 Wh
    energy-empty: 0 Wh
    energy-full: 40.367 Wh
    energy-full-design: 43.046 Wh
    energy-rate: 0 W
    voltage: 11.55 V
    percentage: 100%
    capacity: 93.7764%
    technology: lithium-ion
    icon-name: 'battery-full-charging-symbolic'
  History (charge):
    1554393418 0.000 unknown
  History (rate):
    1554393418 0.000 unknown

Device: /org/freedesktop/UPower/devices/DisplayDevice
  power supply: yes
  updated: Thu 04 Apr 2019 08:26:58 PM +0430 (-11482 seconds ago)
  has history: no
  has statistics: no
  battery
    present: yes
    state: unknown
    warning-level: none
    energy: 40.367 Wh
    energy-full: 40.367 Wh
    energy-rate: 0 W
    percentage: 100%
    icon-name: 'battery-missing-symbolic'

Daemon:
  daemon-version: 0.99.7
  on-battery: no
  lid-is-closed: no
  lid-is-present: yes
  critical-action: HybridSleep

---------------------

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.4
ProcVersionSignature: Ubuntu 4.18.0-17.18~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-17-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 4 17:04:22 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-03-30 (4 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mohammad Kazemi (mokazemi) wrote :
description: updated
description: updated
description: updated
Revision history for this message
Mohammad Kazemi (mokazemi) wrote :

I'm not sure which package

affects: gnome-shell (Ubuntu) → ubuntu
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This was fixed in Ubuntu 19.04, specifically in gnome-shell version 3.31.4 onward.

affects: ubuntu → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Confirmed
importance: Undecided → Medium
status: Confirmed → Triaged
Changed in gnome-shell (Ubuntu Disco):
status: Triaged → Fix Released
Changed in gnome-shell (Ubuntu Cosmic):
status: New → Triaged
importance: Undecided → Medium
Changed in gnome-shell (Ubuntu Bionic):
status: New → Triaged
importance: Undecided → Medium
summary: - battery status shows "estimating" when fully charged
+ Battery status shows "Estimating..." when fully charged
Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Changed in gnome-shell:
status: Unknown → Fix Released
Revision history for this message
Mohammad Kazemi (mokazemi) wrote :

How can I solve it on ubuntu 18.04 LTS?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Is there any reason why there's upower task at the top of this bug?

Changed in upower (Ubuntu Bionic):
status: New → Incomplete
Changed in upower (Ubuntu Cosmic):
status: New → Incomplete
Changed in upower (Ubuntu Disco):
status: New → Incomplete
Iain Lane (laney)
no longer affects: upower (Ubuntu)
no longer affects: upower (Ubuntu Bionic)
no longer affects: upower (Ubuntu Cosmic)
no longer affects: upower (Ubuntu Disco)
no longer affects: gnome-shell (Ubuntu Bionic)
no longer affects: gnome-shell (Ubuntu Cosmic)
Changed in gnome-shell (Ubuntu Bionic):
importance: Undecided → Medium
Changed in gnome-shell (Ubuntu Cosmic):
importance: Undecided → Medium
Changed in gnome-shell (Ubuntu Bionic):
status: New → Triaged
Changed in gnome-shell (Ubuntu Cosmic):
status: New → Triaged
Changed in gnome-shell (Ubuntu Bionic):
status: Triaged → Fix Released
Changed in gnome-shell (Ubuntu Bionic):
status: Fix Released → Triaged
Revision history for this message
Mohammad Kazemi (mokazemi) wrote :

This problem solved for me after an update for upower package.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Oh, that complicates things...

That means you were actually experiencing bug 1745032, which just got fixed in a upower update.

The upstream bug mentioned here shouldn't be any more.

no longer affects: gnome-shell
no longer affects: gnome-shell (Ubuntu)
no longer affects: gnome-shell (Ubuntu Bionic)
no longer affects: gnome-shell (Ubuntu Cosmic)
no longer affects: gnome-shell (Ubuntu Disco)
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