> What is intriguing with Graeme's user scenario is, why have the users
> been ignoring the window which was popping up?

Users ignore this kind of popup behavior because the internet, and viruses
do this crap all the time.
The same way you filter out ads online, in the store, on tv, wherever you
are... you don't see an ad trying to get your attention and say OH DAMN,
MUST PAY ATTENTION!

There *was* one place we knew we could always look when we had updates...
and now it's lost in the shuffle of random crap in the background.

On Tue, Nov 17, 2009 at 4:07 AM, mac_v <email address hidden> wrote:

> On Tue, 2009-11-17 at 08:11 +0000, Lionel Dricot wrote:
> > Graeme > the number of duplicates speaks for itself. But it seems that,
> > for some reason, no usability is involved in this bug
>
> What is intriguing with Graeme's user scenario is, why have the users
> been ignoring the window which was popping up?
>
> Why were they not updating when the window opened and dismissing it
> instead? [not to troll , Just curious.]
> Isnt it because the users were instructed to depend on the icon only?
> If they were told to update when the update-manager window opens wouldnt
> this have been solved?
>
>
> > (the current
> > behaviour is against nearly *every* usability rule ).
>
> As in?
>
> > I assume (and I
> > hope) that this "more-important-than-usability" reason worth it and
>
> I'm not a huge fan of this change , but it has its merits.
>
> >  I
> > would like more communication from the people responsible of this
> > behaviour.
> >
>
> mpt has explained this change plenty of times on this bug report.
> you can see the number of comments he has made , kindly read them.
> Not sure how much more it can be explained.
>
> OTOH , the update manager window ,as well, is going to be improved for
> Lucid.
>
> --
> [Jaunty] Update Notifier icon would provide useful status information / new
> update-manager behaviour is annoying
> https://bugs.launchpad.net/bugs/332945
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in One Hundred Paper Cuts: Invalid
> Status in NULL Project: Fix Released
> Status in “update-notifier” package in Ubuntu: Won't Fix
> Status in “update-notifier” source package in Jaunty: Won't Fix
>
> Bug description:
> I am referring to the removal up the update-notifier in the Gnome
> notification area.  The discussion of it is embedded in the thread headed
> by:
>
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027416.html
>
> Specific messages worth reading are:
>
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
>  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
>
> Matthew Paul Thomas says that the desired behavior is:
>
> *   When there are security updates, Update Manager will open and show
>    them (plus any other available updates) within a day.
>
> *   When there are non-security updates, Update Manager will open and
>    show them *one week* after it was last opened (whether it was last
>    opened manually or automatically, and regardless of whether updates
>    were actually installed then).
>
> *   When there are no available updates, Update Manager will not open
>    automatically at all.
>
> Desired by whom?  And where was discussion of this change that effects the
> entire Ubuntu community?  Because some percentage of users don't apparently
> understand that the notification area has meaning, we are not going to use
> it for updates?  Chow Loong Jin raised a valid point that if update
> notification is now done by opening the entire update manager program,
> perhaps evolution and similar should open their application UIs rather than
> use the notification area.  And there are concerns about unintended
> functional consequences of this ill-conceived change, discussed in the
> thread.
>
> Personally, I predict that opening the Update Manager window while people
> are working will piss off a lot of users when it happens, and may result in
> them wanting to disable automatic checking. Yes, that'll be highly
> desirable, won't it?
>
> In other words, this change should be corrected, and a notification icon
> should be displayed when updates are available.
>
> ------------
>
> The window currently opens far too often when security updates are
> available: this is because of bug 369198, which is awaiting testing before
> it can be fixed in Ubuntu 9.04.
>
> ------------
>
> To disable the new behaviour and get the old behaviour:
>
>    gconftool -s --type bool /apps/update-notifier/auto_launch false
>
> (Take into account that this gconf change is not supported.)
>
> To have the update manager launch immediately when updates are available,
> use this:
>
>    gconftool -s --type int
> /apps/update-notifier/regular_auto_launch_interval 0
>