Comment 445 for bug 332945
Revision history for this message
| Loïc Martin (loic-martin3) wrote Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information / new update-manager behaviour is annoying | #445 |
mac_v wrote:
> What is intriguing with Graeme's user scenario is, why have the users
> been ignoring the window which was popping up?
>
> Why were they not updating when the window opened and dismissing it
> instead?
On all computers I've installed Karmic (and Jaunty before) the
update-manager windows opens in the background (either in minimized
mode, or behind other windows, or on the wrong desktop). Since Linux
users aren't used to closing one program before opening another (and I
believe Windows users don't really have to do that any more in recent
Windows versions), the user never knows there are updates available,
because they always have at least one other application on top.
Opening the update-manager window on top of all other windows is not
good either, since it disrupts the user's workflow (which would end up
with the window being closed by the user).
I believe the developer(s) that advocated the new behavior have a
different workflow, and thus doesn't have any problems with it. On the
other hand, when the new behavior was still in discussion, they promised
us that they would study the ratio of people updating regularly,
compare with the previous ratios, and revert if it proved unsuccessful.
I still haven't seen those numbers elsewhere, and up now we can only get
anecdotal evidence that it doesn't work. Eventually, it all depends if
you find it important or not that Ubuntu users install security updates
or not, and if you don't there's no way any more comments on this bug
report are going to make you admit it if you were wrong (especially if,
at an individual level, you prefer the new behavior for whatever reasons).